Question follow-through · 118607

NHS: Complaints

To ask the Secretary of State for Health and Social Care, whether his Department plans to introduce a national standard for providing (a) full and (b) timely responses to complaints made within healthcare settings across England.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
6 Mar 2026
Target answer date
10 Mar 2026
Answer
16 Mar 2026 · 10 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Health and care

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Votes on this topic

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Recorded timeline

  1. 6 Mar 2026

    Question tabled

    To ask the Secretary of State for Health and Social Care, whether his Department plans to introduce a national standard for providing (a) full and (b) timely responses to complaints made within healthcare settings across England.

  2. 10 Mar 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 16 Mar 2026

    Answer published

    The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 set out in law the minimum standards National Health Service organisations must adhere to in respect of their complaint handling arrangements. This inclu...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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Unreviewed candidateSame MP and department; topic relationship is unreviewed

Respiratory Diseases: Patients

10 Apr 2026 · To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the number of emergency hospital admissions for respiratory conditions in (a) South Warwickshire, (b) the West Midlands region, and (c) England.

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Respiratory Diseases: Health Services

10 Apr 2026 · To ask the Secretary of State for Health and Social Care, what consideration his Department has given to the potential role of a respiratory Modern Service Framework in reducing winter pressures on the NHS by improving outcomes for long-term respiratory c

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Neuroendocrine Cancer: Diagnosis

14 Apr 2026 · To ask the Secretary of State for Health and Social Care, what steps he is taking to improve the early diagnosis of neuroendocrine cancers.

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Neuroendocrine Cancer: Diagnosis

14 Apr 2026 · To ask the Secretary of State for Health and Social Care, what guidance is issued to GPs on recognising symptoms of neuroendocrine cancers.

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Neuroendocrine Cancer: Diagnosis

14 Apr 2026 · To ask the Secretary of State for Health and Social Care, whether neuroendocrine cancers are included in NHS England’s wider early cancer diagnosis initiatives, including the Faster Diagnosis Standard.

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Neuroendocrine Cancer: Medical Treatments

14 Apr 2026 · To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of patient access to specialist treatments for neuroendocrine cancer, including peptide receptor radionuclide therapy.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Rare Cancers: Medical Treatments

14 Apr 2026 · To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure timely patient access to innovative treatments for rare cancers, including neuroendocrine cancers.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Neuroendocrine Cancer: Health Services

14 Apr 2026 · To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure neuroendocrine cancer patients receive appropriate psychological, nutritional, and long-term follow-up support.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Palliative Care

20 Apr 2026 · To ask the Secretary of State for Health and Social Care, whether the Modern Service Framework for Palliative and End of Life Care will be supported by a) national accountability mechanisms and (b) sustainable funding to ensure equitable access to high-qu

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospices: Finance

20 Apr 2026 · To ask the Secretary of State for Health and Social Care, if he will use the Autumn Budget 2026 to provide long-term, recurring revenue funding for hospices.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Out-patients: Attendance

20 Apr 2026 · To ask the Secretary of State for Health and Social Care, what estimate his Department has made of the cost of missed appointments in (i) Warwickshire and (ii) nationally; and what steps he is taking to reduce the number of missed appointments.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Patient Advice and Liaison Services: Standards

14 May 2026 · To ask the Secretary of State for Health and Social Care, whether his Department plans to issue national guidance on (a) response times and (b) service standards for Patient Advice and Liaison Services (PALS).