Question follow-through · 1439
Patient Advice and Liaison Services: Standards
To ask the Secretary of State for Health and Social Care, whether his Department plans to issue national guidance on (a) response times and (b) service standards for Patient Advice and Liaison Services (PALS).
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department of Health and Social Care
- Tabled
- 14 May 2026
- Target answer date
- 18 May 2026
- Answer
- 19 May 2026 · 5 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Health and care
- Healthwatch · 2 Jun 2026
- Bile Duct Cancer · 8 Jun 2026
- Bile Duct Cancer: Research · 8 Jun 2026
- Bile Duct Cancer: Diagnosis · 8 Jun 2026
- Primary Care: Digital Technology · 8 Jun 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Terminally Ill Adults (End of Life) Bill: Second Reading · 11 Sept 2026
- Health Bill: Report Stage: Amendment 1 · 8 Sept 2026
- Health Bill: Report Stage: New Clause 143 · 8 Sept 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
14 May 2026
Question tabled
To ask the Secretary of State for Health and Social Care, whether his Department plans to issue national guidance on (a) response times and (b) service standards for Patient Advice and Liaison Services (PALS).
18 May 2026
Target answer date
Date supplied by the official written-questions record.
19 May 2026
Answer published
No assessment has been made of the consistency of National Health Service trusts in responding to Patient Advice and Liaison Service (PALS) enquiries.Generally, there are no required national timeframes or service standards for responding to enquires made...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Healthwatch
2 Jun 2026 · To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential impact of transferring the functions of Healthwatch into Government or NHS bodies on patient representation; and what safeguards he will put in place to
Bile Duct Cancer
8 Jun 2026 · To ask the Secretary of State for Health and Social Care, what steps his Department has taken to identify the causes of the increase in the (a) incidence and (b) mortality rates of cholangiocarcinoma (bile duct cancer) in England.
Bile Duct Cancer: Research
8 Jun 2026 · To ask the Secretary of State for Health and Social Care, what funding has been allocated by (a) his Department, (b) the National Institute for Health and Care Research and (c) other publicly funded bodies for research into cholangiocarcinoma in each of t
Bile Duct Cancer: Diagnosis
8 Jun 2026 · To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the early detection and diagnosis of cholangiocarcinoma; and if he will consider developing specific clinical guidance or awareness initiatives for he
Primary Care: Digital Technology
8 Jun 2026 · To ask the Secretary of State for Health and Social Care, what assessment has been made of the potential impact of digital-first systems, including SMS-based appointment booking and online triage platforms, on patient access to NHS primary care services;
Dementia
29 Jun 2026 · To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that the Modern Service Framework for Frailty and Dementia establishes care co-ordination as a minimum national expectation for people living with dementia, and if
Dementia: Palliative Care
29 Jun 2026 · To ask the Secretary of State for Health and Social Care, whether he plans to ensure that the Modern Service Framework for Palliative and End of Life Care recognises dementia as a life-limiting condition that requires a constant palliative approach from d
Hospices: Finance
6 Jul 2026 · To ask the Secretary of State for Health and Social Care, what revenue funding his Department will provide to adult hospices in England in 2026/27; and when that funding will be confirmed.
Hospices
6 Jul 2026 · To ask the Secretary of State for Health and Social Care, when the new framework for the commissioning and funding of hospice services by integrated care boards will be published; and whether it will be in force before 1 April 2027.
Hospices
6 Jul 2026 · To ask the Secretary of State for Health and Social Care, whether his Department will reimburse hospices in England for the increase in employer National Insurance contributions introduced in April 2025.
Hospices
6 Jul 2026 · To ask the Secretary of State for Health and Social Care, what information his Department holds on the proportion of the operating costs of (a) The Myton Hospices and (b) The Shakespeare Hospice is met by NHS Coventry and Warwickshire; and what assessment
Hospices
6 Jul 2026 · To ask the Secretary of State for Health and Social Care, how the move of care from hospital to community set out in the 10 Year Health Plan will be funded for hospices providing community and hospice-at-home care.