Question follow-through · 34221

Bank Services: Older People

To ask the Chancellor of the Exchequer, what her Department's policy is on support for elderly people who lack access to (a) online banking and (b) a physical banking hub.

answeredTreasury

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Treasury
Tabled
26 Feb 2025
Target answer date
3 Mar 2025
Answer
3 Mar 2025 · 5 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 26 Feb 2025

    Question tabled

    To ask the Chancellor of the Exchequer, what her Department's policy is on support for elderly people who lack access to (a) online banking and (b) a physical banking hub.

  2. 3 Mar 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 3 Mar 2025

    Answer published

    The Government understands the importance of face-to-face banking to communities and high streets and is committed to championing sufficient access for all as a priority. This is why Government is working closely with industry to roll out 350 banking hubs...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Arms Length Bodies: Whitehall

27 Feb 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the effectiveness of the financial oversight delivered by (a) arms-length bodies and (b) non-Governmental bodies across Whitehall.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Arms Length Bodies: Public Expenditure

27 Feb 2025 · To ask the Chancellor of the Exchequer, whether she has plans to introduce new financial reporting requirements for (a) arms-length bodies and (b) Non-Governmental departments that handle significant public expenditure.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Arms Length Bodies: Finance

27 Feb 2025 · To ask the Chancellor of the Exchequer, how many (a) arms-length bodies and (b) Non-Governmental departments have not published full financial accounts in the last five years.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Electronic Government

17 Mar 2025 · To ask the Chancellor of the Exchequer, what recent assessment she has made of the adequacy of the (a) accessibility and (b) convenience of (i) setting up and (ii) using the Government Gateway.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Electronic Government: Complaints

17 Mar 2025 · To ask the Chancellor of the Exchequer, how many complaints her Department has received on the difficulty of (a) accessing and (b) using the Government Gateway.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Electronic Government

17 Mar 2025 · To ask the Chancellor of the Exchequer, if he will take steps to support people to access Government Gateway accounts without physical documentation.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Electronic Government

17 Mar 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to improve support available for people to (a) access and (b) use Government Gateway accounts.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Money

2 May 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the potential implications for her policies of regional differences in the use of cash purchases.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Money

2 May 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to ensure cash remains protected in (a) South Basildon and East Thurrock constituency and (b) other areas where it is used above the national average.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Employers' Contributions: India

7 May 2025 · To ask the Chancellor of the Exchequer, if she will make an assessment of the potential impact of the proposed exemption of Indian (a) based employers and (b) multi-national corporations with offices in the UK from paying National Insurance contributions

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Employers' Contributions: India

7 May 2025 · To ask the Chancellor of the Exchequer, if she will make an assessment of the potential impact of the provisions within the proposed UK-India free trade agreement on National Insurance contributions on employment rates of British workers.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Financial Services: Advisory Services

20 May 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to improve access to financial advice for people with little to no savings.