Miatta Fahnbulleh MP: speeches

Speeches

• 22 Jan 2025 · Draft Heat Networks (Market Framework) (Great Britain) Regulations 2025 · Hansard source

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  I thank hon. Members for their valuable contributions to the debate. It is great to see cross-party consensus on these important regulations. The heart of our approach has been putting consumers front and centre in our energy transition. I reassure the Committee that that is not unique to heat networks; it is the approach that we are taking in every realm of the heat transition and the energy transition as we sprint to clean power by 2030. The draft regulations will begin the process of ensuring that existing and future heat network consumers both get a fair deal. I know of cases in my constituency, and in the constituencies of hon. Members I have spoken to across the House, where that is not happening, so we need to move at pace to ensure that it does. I am excited about the potential of heat networks and what they can achieve, both for people’s pockets and, critically, for regenerating our urban areas. I hope that the consensus that we have achieved in this Committee Room today will continue in future debates as we move on to other areas of the energy transition. Question put and agreed to.

• 22 Jan 2025 · Draft Heat Networks (Market Framework) (Great Britain) Regulations 2025 · Hansard source

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  We are running at the roll-out of heat networks. We want to get to 20%—for me, that is the minimum level to reach by 2050—and we want to make huge progress in this Parliament. That means getting the investment framework right, so we are talking to industry and are thinking about what investment looks like so that we can scale it up in the UK. We are trying to create a regime in which local authorities can work in a co-ordinated way to incentivise the roll-out of heat networks in their patch. Critically, we are putting in a regulatory framework, because in the end we need consumers, whether they are commercial or domestic, to have faith and confidence that heat networks will deliver for them. The draft regulations are critical to showing people that a heat network is not just good for heating their home, but good for their pockets.

• 22 Jan 2025 · Draft Heat Networks (Market Framework) (Great Britain) Regulations 2025 · Hansard source

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  I beg to move, That the Committee has considered the draft Heat Networks (Market Framework) (Great Britain) Regulations 2025. The draft regulations were laid before the House on 28 November 2024. As heat networks have not yet been debated in this Parliament, I want to say a few words about the context for the draft regulations. Some 23% of the United Kingdom’s carbon emissions come from heating buildings, so decarbonising heat is key to reaching our net zero commitments and to reducing our reliance on international fossil fuels as we sprint to clean power by 2030. Heat pumps and heat networks are the two principal technologies that we believe will achieve that. We believe that heat networks will be key to reducing bills for the next generation. Their energy can be drawn from large, efficient heat pumps or even from heat that would otherwise be dumped into the air, such as from data centres and waste incinerators. Heat networks, which have been proven internationally to provide affordable low-carbon heat, are especially suited to dense urban areas. The Government therefore expect that about 20% of the UK’s heat demand will be met by heat networks by 2050, up from 3% today. I have visited Mersey Heat in Liverpool and seen at first hand the huge potential of heat networks, not just to benefit consumers but, critically, to regenerate our urban centres. Alongside growing the market for heat networks, we need to ensure that the 470,000 households supplied by heat networks today, as well as the many households that will be connected in future, can receive a fair deal as the market grows. One of the biggest barriers is that heat networks are inconsistently regulated. As people on heat networks cannot change their supplier, heat networks are effectively a monopoly with a captive market, which makes it harder to ensure that consumers are treated fairly. Through lots of conversations with consumer groups and through Government-commissioned research, we can identify gaps where the current market is not providing consumers with a fair service, heating is less reliable, suppliers are less transparent and it is harder for consumers to represent themselves or make complaints. The current situation is clearly intolerable. These are not just consumers, but people trying to keep themselves healthy and warm and trying to live their life. I spoke to the Association for Decentralised Energy in October about the need to ensure that these people are at the very heart of the energy market transition that we need to make and at the very heart of how we think about heat networks. The Energy Act 2023 provides powers for the Secretary of State to introduce regulations across Great Britain that will protect heat network consumers comparably to consumers of other regulated utilities. The draft regulations are the first step in introducing this regulatory framework. They will introduce an authorisation regime to be implemented by Ofgem, which will work in a similar way to the gas and electricity licensing regimes that Ofgem already regulates. They take an outcomes-based approach to reflect heat networks’ diversity of scale and their nascent market position. The draft regulations will ban running a heat network without an authorisation. To phase in market regulation, existing heat networks will automatically be given an authorisation. The conditions for authorisation are set by either the Secretary of State or Ofgem and apply rules for running a heat network. Ofgem will be able to monitor compliance with the regulations and act where appropriate. Actions that Ofgem can take include issuing information notices for compliance data, investigating suspected non- compliance, inspecting commercial premises and issuing a range of orders to require remedial action. Consumer redress orders can also be issued to require that affected consumers be given compensation. The draft regulations will require Ofgem to publish statements of policy on how powers are used. Penalties will be proportionate to the authorised person’s size and the scale of harm that their non-compliance has caused. Additionally, the draft regulations will give Ofgem powers to set standards of performance for heat networks, determining minimum performance levels of service provision to consumers.

• 13 Jan 2025 · Draft Clean Heat Market Mechanism Regulations 2024 · Hansard source

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  What happened to that guy, indeed. It is a shame to see the Conservative party flip-flopping rather than doing what it knows is right for the country and right for consumers. Question put.

• 13 Jan 2025 · Draft Clean Heat Market Mechanism Regulations 2024 · Hansard source

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  I thank my hon. Friend the Member for Worcester. We absolutely will approach it in that way. We know that we cannot do this on our own, and that we must work in collaboration with industry—that is what has got us to this point. My hon. Friend is completely right to point out the flip-flopping from the Conservatives. Let me quote what the hon. Member for West Aberdeenshire and Kincardine said about the clean heat market mechanism when he was in government: “The Government back the dynamism of industry to meet the needs of British consumers, which is why we are taking a market-based approach that puts industry at the heart of leading a transformation of the UK heating market, while keeping consumers in the driving seat with choice. Through the planned low-carbon heat scheme—the clean heat market mechanism—we will provide the UK’s world-leading heating appliance industry with a policy framework that provides the confidence and incentive to invest in low-carbon appliances. That will make heat pumps a more attractive and simpler choice for growing numbers of British households.” –– [ Official Report, Energy Public Bill Committee, 6 June 2023; c. 145.] That was when the hon. Member was enlightened.

• 13 Jan 2025 · Draft Clean Heat Market Mechanism Regulations 2024 · Hansard source

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  I beg to move, That the Committee has considered the draft Clean Heat Market Mechanism Regulations 2024. The regulations were laid before the House on 21 November 2024. It is this Government’s mission to deliver warmer homes that are cheaper to run. Low-carbon heating is key to our efforts to lower emissions. It is also central to how we alleviate fuel poverty. Our goal is to make energy fair and affordable for all by strengthening the nation’s energy security and by reducing our reliance on fossil fuels and international markets that we cannot control. That is at the heart of everything that we are trying to do as a Department. We have experienced a particularly cold start to 2025 and we can no longer afford to leave consumers facing high energy bills and cold, draughty homes. That is why we are charting a way forward through our warm home plan: a new approach that will result in millions of homes being upgraded and lower energy bills for families across the country. At the same time, it will back British businesses and create new opportunities for jobs and skills in every part of the country. We are running at this. We have already set in motion the development of new standards for minimum energy efficiency in the private and social rented sectors that will lift 1 million people out of fuel poverty. We have announced changes to planning restrictions—including the removal of the outdated 1 metre rule—that will make it easier for people to install heat pumps. We are expanding our boiler upgrade scheme, almost doubling the budget to £295 million for next year, so that more people can have access to support for installing heat pumps, and we are working with the Ministry of Housing, Communities and Local Government to make sure that we are building future-proof new homes. Making the transition to cleaner, cheaper heating is one of the most important challenges that we face as a country. We are absolutely determined to make that transition in a way that is ambitious, achievable and, critically, absolutely affordable for consumers. Every household deserves the security of a home that they can afford to heat and we believe heat pumps have a key role to play in that. Heat pumps are, on average, three times more efficient than gas boilers and are powered by electricity that becomes cleaner every year as the share of renewables on the grid grows. Heat pumps can therefore slash the level of energy we use for heating and reduce our reliance on gas. That reliance cannot be overstated: nearly half of the UK’s total natural gas consumption every year is currently used for heating buildings, producing roughly a quarter of total greenhouse gas emissions. The proposed changes to our energy system will not happen overnight but it is important that we communicate that this is part of a long-term plan, and that we will keep this as a key priority. Nowhere is that more important than the critical work we must do with business as we make this transition. It is essential that the businesses that we work with, throughout the supply chain, know that they can put in the steps they need to build skills, and that they will have incentives and support to deliver this transition, and to do the critical job of helping households benefit from the switch to the cleaner, more efficient heating that we believe heat pumps can provide. That is why, in addition to direct support for heat pump installations through schemes like the boiler upgrade scheme, the warm homes social fund and the warm homes local grant, we are providing investment in home-grown heat pump production through the heat pump investment accelerator competition. It is also why we are supporting installers through the heat training grant and why we are stimulating further investment in the supply chain by introducing the clean heat market mechanism with this instrument. Since taking office, we have taken steps to engage with and listen to all parts of industry about the overall approach that we need to take on this policy. We are committed to continuing those conversations in the months and years ahead, including in relation to the clean heat market mechanism. We are proposing a reformed scheme that will provide the UK’s heating industry with the stability, clarity and policy direction to build a strong and resilient heat pump market that will benefit from the transition as we sprint towards low-carbon heating. The changes that we have made to the previous Government’s proposal for the mechanism will ensure that manufacturers have the time they need to scale up the supply chain and expand sales without penalising consumers. We will also need manufacturers to have the incentives and clarity to drive the innovation we need in the market, so that we can ensure we are delivering heat pumps that are cheaper and that respond to changes in the market. The scheme will require boiler manufacturers to achieve the sale and installation of a proportion of heat pumps relative to their gas and oil boiler sales or the equivalent credits from other heat pump manufacturers. For the first year of the scheme, starting on 1 April this year, this is set at 6% of relevant boiler sales. As set out in the consultation response published in November, we have also decided to reduce the payment in lieu for any missing heat pump credits to £500 for the first year from the £3,000 previously proposed. We have also aligned the periods over which boiler sales and heat pump installations will generate obligations and credits, respectively, providing manufacturers with more time to prepare. We are confident that between 2025 and 2026, the market can achieve the volume of heat pump deployment that the scheme is targeting, building on the substantial growth in sales seen in 2024. We are committed to working with industry to do the vital work of boosting demand for heat pumps and ensuring that it is as easy and painless as possible for consumers to go on this journey with us. We are committed to ensuring that the transition to clean, affordable heating works for homes and businesses. That means having consumers firmly in our mind’s eye as we develop policy in this area and ensuring that we are working in lockstep with industry. That will be at the heart of our approach in the warm home plan. The statutory instrument is just one part of our overall strategy for delivering homes that are warm and cheaper to run, but it is an important part of how we deliver warmer homes with lower energy bills. It signals our ambition to tackle fuel poverty, which is still experienced by far too many people in this country, as we make that vital sprint, as we must, to clean power by 2030.

• 13 Jan 2025 · Draft Clean Heat Market Mechanism Regulations 2024 · Hansard source

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  When the Conservative party was in government, it was willing to see sky-high energy bills. The reality in this country today is that, quite frankly, many people cannot afford the cost of energy. That is the reality that the Conservatives were happy to deal with, but it is not a reality that we believe is either tenable or acceptable, and it is one that we are determined to change. That is why we are making the sprint to clean power and are determined to deliver a warm home plan that can deliver cheaper and warmer homes for consumers across the country. I will address some points that are quite frankly wrong. First, there will be no compulsion to impose heat pumps. Our job as a Government is to work with industry to make them as attractive a proposition for consumers as we can. We will not force people to adopt them, but we believe that heat pumps are three times more efficient than gas boilers and will be an attractive proposition for consumers. We saw demand for our boiler upgrade scheme reach record levels in 2024, because consumers are starting to realise what we know from the evidence base: that this proposition absolutely works for their pocket and for their homes. Our job is to ensure that not just wealthy households but every single household across the country can benefit from it. To debunk the second point made by the hon. Member for West Aberdeenshire and Kincardine, this is absolutely not a tax. There is no requirement for industry to impose costs on consumers. We have worked very hard with industry to reform the proposal put forward by the Conservative party, which industry absolutely hated, to get to a proposition that we believe will do the job of incentivising the market for heat pumps, as everyone recognises we need to do, while protecting consumers. Finally, we have to get to the right solution for every household in the end. We are not ideological about this. We care about getting consumers warmer homes and lower energy bills, and we will find a range of solutions that mean that where heat pumps work—we think that they will work in the majority of households, including in rural households—we will make it as easy as possible for consumers to adopt them. Where there is a need for alternative technologies, we are keeping those technologies under review so we can ensure the right solution for every single household. The status quo is not tenable, nor should the Conservative party be proud of it. Quite frankly, it is a status quo that we are absolutely disgusted to have inherited. Our job is to take the country on the journey that we need, which is why we will not resile from driving forward with our clean power mission. In the end, we have to take ourselves off the rollercoaster of international fossil fuel markets over which we have no control. That is why we will drive forward our warm home plan. Heat pumps and the clean heat market mechanism will be a key part of that. I commend the draft regulations to the Committee.

• 8 Jan 2025 · Heat Batteries: Decarbonising Homes · Hansard source

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  I thank everyone for their insightful contributions, and I thank my hon. Friend the Member for Ealing Southall (Deirdre Costigan), who I know works hard for her constituents, for bringing this issue to our attention. My hon. Friend is absolutely right to point to the inheritance that we are grappling with. The reality is that for too many people, energy is simply unaffordable. That is a reality that the last Government were willing to accept; it is not one that we think is tenable or that we are willing to accept. Every voice, every piece of new technology and every benefit must be considered as we try to reduce our reliance on gas and make our way forwards towards clean power by 2030, so I thank my hon. Friend for her research and work on heat batteries. Heating our homes via low-carbon means is key to our efforts to tackle not just emissions but fuel poverty and the high cost of living that is biting across the country. As we enter the colder months of 2025, we are acutely aware of the financial pressures that families are under when heating their homes, which is why it is critical that we continue to move quickly towards cheaper, cleaner and more secure methods of heating homes for everyone across the country. The Government were elected on an energy promise: to deliver warmer homes with lower energy bills for families across the country. Decent homes are the foundation of decent lives, and our warm homes plan is driven by the simple principle that every household deserves the security of a home that they can afford to heat.

• 8 Jan 2025 · Heat Batteries: Decarbonising Homes · Hansard source

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  I will go on to outline the steps that we are taking, because we recognise that the plan is critical to dealing with the challenges across the country. I want to emphasise why we got here; my hon. Friend the Member for Ealing Southall made that point very well. Let us remember that Putin’s illegal invasion of Ukraine exposed our country to our egregious over-reliance on international gas markets. When prices rocketed, the British people suffered. That is why we have made our strategy to reduce reliance on gas a central plank of this Government, and we can do that in two ways. First, we want to reduce reliance on gas within the electricity system. One of the Prime Minister’s key missions is to make Britain a clean energy superpower. We have taken immediate action by lifting the ban on onshore wind within our first 72 hours in government, setting up the new mission control at the heart of Government, and setting up Great British Energy—a publicly owned company that will invest in clean home-grown energy. Secondly, we want to reduce our reliance on natural gas for directly heating our homes, which is why this debate is so important. Over 80% of UK homes currently use gas, which is one of the highest proportions in the world. Cleaner heating is therefore a huge part of Britain’s path to energy independence. The good news is that if we get this right—there is a lot we need to do to get it right—it is also a route for us to deliver cheaper energy for people’s homes. Although other technologies such as heat batteries might have a role to play—I will say more about that technology specifically in a second—we already know that heat pumps can be an effective and affordable way of moving forward. We know that heat pumps are three times more efficient than traditional gas boilers, and because they run on electricity, people can achieve lower bills by integrating them with smart tariffs. To the point made by the hon. Member for Glastonbury and Somerton (Sarah Dyke), we understand that we need to do more work to make sure that it is cost-effective for people who make the choice to have clean heat. Thinking about the balance between gas prices and electricity prices is a key part of how we try to do that. Heat pump uptake is increasing. Figures for the boiler upgrade scheme show that the number of applications and redemptions in October 2024 was the highest of any month since the scheme began. Critically for hon. Members who raised key questions about rural communities and homes that are off grid, we think that heat pumps are a viable option in rural communities. Actually, 54% of BUS grants went to homes in rural communities, so consumers agree with us. We now need to make it as easy and viable as possible for people to go on this journey. That is why we are announcing and putting in place a raft of measures to help us to accelerate the pace of our warm homes plan. We have removed the outdated 1-metre rule, giving households more flexibility to install heat pumps. We are almost doubling the boiler upgrade scheme budget for next year to £295 million. We are looking at further ways in which we can make the up-front cost of installing a heat pump much cheaper, drawing on some of the real innovation in the market, such as Kensa, which my hon. Friend the Member for Ealing Southall mentioned. We are supporting the supply chain by introducing a reformed clean heat market mechanism on 1 April this year. We are investing more than £5 million in Ideal Heating as the first award from our heat pump investment accelerator competition, and we are doing the critical job of training installers through our heat training grant. Let me come to heat batteries. We recognise that heat pumps will be the solution for many households and we need to make sure that they are as easy and affordable as possible for those households to install, but we also recognise that for some households they will not be the right solution. We also know that the landscape is changing massively, with innovation and new technology in train. That is why I can confirm that the Government are keeping several alternative electric heating technologies under close review as the supporting evidence develops. For us, this is about taking a technology-agnostic view on the market, pairing the most suitable technology with the home. We recognise that heat batteries are a promising alternative electric heating technology. That is why we have launched the homes for net zero project, which is aiming to monitor the performance of up to 50 heat batteries in existing homes. We are expecting the results of that later this year. The key thing for us as we make the decision is whether it is a good deal for consumers. Is it efficient, is it cost-effective, and does it deliver the right outcomes—the outcomes that we need to see in people’s homes? As we build that evidence base and we build our confidence that it is the right proposition for consumers, we will look to review the policy framework, including subsidies, as we move forward. Let me come to the warm homes plan. The Government are committed to being bold and ambitious to deliver the progress that we know is so badly needed on this agenda. When we were elected, we were clear that we needed to get straight back to work with the warm homes plan. In September, we announced plans that would lift more than 1 million households out of fuel poverty, by consulting on the minimum energy efficiency standards for all rented homes. We also announced new schemes to help, in particular, low-income households—homeowners and private renters. This is through our warm homes local grant and our warm homes social housing fund, which closed for applications last November. We have confirmed £1 billion from the national wealth fund, Barclays UK corporate bank and Lloyds Banking Group to support housing associations to provide warmer, more energy-efficient homes. In November, we went further. Alongside the policies that I have talked about, we confirmed initial funding for our warm homes plan, which means that next year up to 300,000 homes will benefit from upgrades, backed by £3.2 billion of investment. In December, we worked with housing colleagues to launch a major consultation on energy performance certificate reforms, which aims to deliver fundamental improvements so that the system better supports both consumers and our wider ambitions. Let me conclude by saying that this Government understand the urgency of the situation, so we are moving at pace. That means that we are open-minded and collaborative. We are willing to work with anyone who will help us to drive the transition at the pace and scale that we need. I hope that my hon. Friend the Member for Ealing Southall can see that that is absolutely at the heart of the approach that we are taking. I look forward to working with her, with industry colleagues and with other Members across the House to think about the innovation and the steps that we need to take to make progress on this agenda, so that in the end we do the thing that we were elected to do, which is to ensure that we are delivering on the energy promise that we committed— Motion lapsed (Standing Order No. 10( 6 )).

• 17 Dec 2024 · Warm Homes Plan · Hansard source

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  We know that the quality of too many of our homes in the private rented sector is not high enough. That is why we are moving forward to introduce minimum energy efficiency standards, so that we can raise those standards, lifting 1 million people out of fuel poverty. We are running in order to get that done.

• 17 Dec 2024 · Warm Homes Plan · Hansard source

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  I suggest that the hon. Lady actually reads the report. On page 77, the NESO sets out in black and white the system costs of a clean power system, and then what it calls “Bill components resulting from clean power pathways” and “Other bill changes”. The total impact in 2030 is to reduce electricity costs by £10 per megawatt-hour. Of course, as the NESO says, it is for the Government to make the policy choices to reduce energy bills—which we will—but it is absolutely clear that our clean power plan will reduce system costs.

• 17 Dec 2024 · Warm Homes Plan · Hansard source

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  I share the frustration of my hon. Friend’s constituents. The scale of fuel poverty in this country is a shameful legacy of the last Government’s 14 years of failure. It is a legacy that we are determined to turn around through our warm homes plan and our winter support package, and we will do everything we can to make sure that cold, draughty homes are a thing of the past.

• 17 Dec 2024 · Warm Homes Plan · Hansard source

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  My hon. Friend is completely right. Too many people cannot afford their energy bills— [ Interruption. ] That is your legacy. That is why we are running to deliver clean energy by 2030 and rolling out our warm homes plan, so that we can upgrade millions of homes to make them warmer and cheaper to run.

• 17 Dec 2024 · Warm Homes Plan · Hansard source

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  We are getting on with delivering our warm homes plan. We are set to upgrade up to 300,000 homes next year. We are introducing new standards in the private rented sector and the social rented sector that will lift 1 million people out of fuel poverty, and we are making it easier for people to install heat pumps by removing planning restrictions, expanding our boiler upgrade scheme so that more people can get a discount and boosting the heat pump industry.

• 17 Dec 2024 · Warm Homes Plan · Hansard source

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  We are working very closely with Housing, Communities and Local Government Ministers to deal with the future homes standard. We recognise that the fact we are building homes that are not up to the standard is a problem, and we are getting on with fixing it.

• 17 Dec 2024 · Topical Questions · Hansard source

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  We are rolling out our warm homes plan, which we want every household to benefit from, and we will ensure that we have the right solution for the right homes. I will work with my hon. Friend and with Members from across the House on solutions that every household can benefit from, to ensure that we have warmer homes that are cheaper to run.

• 17 Dec 2024 · Topical Questions · Hansard source

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  I thank the hon. Member for that meeting. We are working across Government to ensure that we can provide the support that the community requires after that tragic incident.

• 17 Dec 2024 · Topical Questions · Hansard source

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  My hon. Friend is a great champion of our clean power mission, and I would be very happy to meet him and representatives of the sector.

• 17 Dec 2024 · Topical Questions · Hansard source

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  We recognise that not enough was done to upgrade homes over the last 15 years, which is why we are absolutely running at this. We will upgrade up to 300,000 homes this year, and we are putting in place our plan to drive up standards in the private rented sector, and to ensure that as many households as possible benefit from homes that are warmer and much, much cheaper to run.

• 6 Dec 2024 · Spray Foam Insulation: Property Value · Hansard source

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  Let me start by thanking the hon. Member for Harrogate and Knaresborough (Tom Gordon) for bringing this important issue to the attention of the House and highlighting the stories of his constituents. This Government are committed to ensuring that all energy efficiency installations are done to the highest standards, and that proper consumer protection and redress are built into the system. That matters because building and maintaining consumer confidence and trust are critical to our delivering our warm homes plan and upgrading millions of homes across the country. We will do everything that we can to ensure that the system works for consumers. This is therefore a very important and a timely debate. We understand the frustration and the difficulties that some homeowners with spray foam loft insulation have experienced when obtaining finance. This problem followed the publication of now-withdrawn guidance from a surveyors association in December 2021. The guidance said that surveyors could not comment on the condition of timber roof structures, or properly assess the risks once installed, given the nature of the product. In response to the problems that some homeowners were having when obtaining finance, under the previous Government, the Ministry of Housing, Communities and Local Government worked with industry to publish several documents in 2023. These included a consumer guide, a code of practice for installers and an inspection protocol, alongside training for surveyors. The Building Safety Regulator also completed research to understand moisture risk factors, which indicated that the risk is low if the relevant British standards are followed. Crucially, the inspection protocol now enables a surveyor to determine whether an installation was done properly and, therefore, to determine the risk level. This means decisions on mortgage products should be made on a case-by-case basis, and there should not be a blanket exclusion on mortgages. I understand that progress is being made and, while some lenders will want to follow the advice of surveyors, most no longer have a blanket policy against lending where there is spray foam insulation. We are aware that just over 6,000 pitched roof insulation measures were installed using a voucher from the previous Government’s green homes grant voucher scheme, and some of these installations may have used spray foam products. If products have been installed to the standard required under the scheme, we do not expect them to be removed. We expect that they are doing the work and are effective in the home. A surveyor should be able to use the available inspection protocol to make the proper assessment. Where the measure has not been installed correctly, however, homeowners should contact their installer or use the TrustMark dispute resolution process to seek redress. If the installer is no longer trading, the homeowner should contact the guarantee provider. The details of this should be in the paperwork they were given at the point of installation, or they will be available from TrustMark. Although the system is working, we know that it is not working in too many cases and that people are falling between the cracks. We know that the standards and accreditation processes for Government schemes are too complex, and that accountability structures are not always clear. I am new to my role, but I am the first to admit that there is a job to do to improve the system so that, when problems occur, consumers get the right advice and redress without having to bang their head against the wall to get it. The Government are determined to address this. The Government’s ambitious warm home plans will upgrade millions of homes across the country to make them warmer and cheaper to run, from installing new insulation to rolling out solar panels and heat pumps. We will review the consumer protection framework as part of this plan, ensuring clear lines of accountability and clear and easy redress mechanisms so that consumers can trust the system. The plan will also outline the further action we intend to take to drive up quality and standards, and to support the supply chain to grow in size and competence. This will include investing in training and supporting trusted small businesses that work in the community to join the supply chain. We understand that the hon. Gentleman’s constituents, and constituents across the country, face this issue, and we are looking into it to understand the size of the problem and what we can do in response. More fundamentally, people should be in no doubt that we are committed to building consumer protection and trust, because that is the only way we can take the country on the journey as we try to upgrade millions of homes. I thank the hon. Gentleman for raising the profile of this issue, for raising the stories of his constituents and the difficulties they have faced, and for giving us the opportunity to highlight the avenues that are available for affected consumers. Question put and agreed to.

• 4 Dec 2024 · End of Radio Teleswitch Service: Rural Areas · Hansard source

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  I thank the hon. Member for Angus and Perthshire Glens (Dave Doogan) for bringing this important issue to the attention of the House. As I will set out later, it is important that people who will be affected by the transition are aware of the issue and the steps we need to take to upgrade. I reassure him that we are doing everything we can to ensure that the transition is done with consumers in mind, and that it works for the households we know will be affected. Since the 1980s, the radio teleswitch service has played an important role in helping many consumers to have lower-cost energy for heating and hot water. However, as has been acknowledged, the technology is coming to the end of its life. The continuation of the BBC’s longwave radio signal is due to end on 1 June 2025. We have already extended the service once, from March this year. When the service ends, as has already been pointed out, there will no longer be the availability to switch between rates. In some instances, consumers may lose control of their heating or hot water. With the deadline fast approaching, I cannot stress enough that this is a big issue for us. It is a priority and we understand that there is a job of work to do to ensure that we can deliver the transition for consumers.

• 4 Dec 2024 · End of Radio Teleswitch Service: Rural Areas · Hansard source

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  I thank the hon. Member for raising his personal experience of the issue. From the perspective of the Government, it is very important that we have sight of where it is not working, because we need to ensure that it is working for consumers. There is a question about capacity that we are very exercised about. We are trying to work with suppliers to ensure, particularly in rural areas, that we are putting in roaming teams and building the capacity to be able to respond in a way that is timely, and sensitive to the fact that we are asking consumers to make a transition and go through disruption. Smart meters are the natural upgrade for RTS, and we have energy suppliers that will be offering them. If we get this right, smart meters are an opportunity to upgrade people’s homes, and critically, for them to access smart tariffs that will give them greater control and reduce bills. I urge consumers to discuss the options with their energy suppliers. I acknowledge that, particularly in rural areas where we have large numbers of RTS users, we have lower levels of smart meter coverage and installer capacity. To address that, we are actively encouraging energy suppliers to ensure that they are building capacity. We are looking at roaming teams, and how we manage demand across different geographies. We know that there are issues with network coverage, and we are working with the data communications company to ensure that we are resolving them. In a minority of cases where households cannot connect, we are advising them to engage with their energy suppliers to think about the right solutions for their home. It would be remiss of me not to acknowledge that customers have genuine concerns and scepticism about smart meters; we have received that intelligence as much as other hon. Members have across the House. It is worth saying that there are 37 million smart and advanced meters in homes and small businesses across the country—65% of all smart meters. Our analysis and data suggest that 90% of smart meters are sending automatic signals and working, but for too many customers the experience of smart metering is not as good as it ought to be. The number of meters that are not working across the country is problematic, and we are trying to build confidence. There is a really important job for us to do in working with the regulator to deal with those particular issues. The Government are working with Ofgem to introduce new guaranteed standards of performance to improve and protect consumer experience with smart meters, offering compensation when the system is falling short for consumers. Ofgem will be consulting to introduce those new standards in the new year. Let me end by touching on the wider point about public confidence, which is key to us getting this transition right. I acknowledge that some consumers have lost faith in the energy suppliers, and the levels of satisfaction have damaged consumer confidence. We hear that when we engage with customers. We absolutely must and are trying to do more to prioritise and protect consumers in the transition, both with RTS and more widely on home upgrades and our warm homes plan. That is why the Government are strengthening the regulator to ensure that it can hold companies to account for wrongdoing and can require higher standards of performance, as well as ensuring that there is automatic consumer compensation where failures occur. There is a lot to do, but I hope I have reassured the House that we are aware of the challenge and are doing everything we can to grip the problem and to get the regulator and suppliers to work with partners on the ground to make the transition as smooth as possible. I again thank the hon. Member for Angus and Perthshire Glens for raising the profile of this important issue and highlighting the needs of all communities. We have to get this right, and I confirm my desire to work in concert with hon. Members across the House to make this as easy for constituents as possible. Question put and agreed to.

• 4 Dec 2024 · End of Radio Teleswitch Service: Rural Areas · Hansard source

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  Yes, I am very keen to reconvene that. It is absolutely essential that we work with hon. Members across the House who represent constituencies that we know will be affected. From our perspective, we have a big job to engage consumers to ensure that they are aware and that the transition is working. We are keen to work across the House to do that. One of the outcomes of the roundtable that was put in place was that the taskforce has been established—with Ofgem, industry and the Government—to manage the transition and to put and inject the urgency that we need to see in the ongoing process. In October, the industry signed up to a call to action, representing a collective agreement to take the steps needed to speed the transition away from RTS. Specific actions that were included in that call for action are: targeting of resources towards regional hotspots where we know there are a high number of RTS customers and we know that we need to do work to reach them; fast-tracking of meter upgrades for RTS customers and, in particular, vulnerable customers who we are very worried about; and collaboration on some of the technical solutions that we know are needed. We are clear that the delivery of the transition away from RTS requires active engagement with consumers, as they will need to agree to appointments, collaborate with their installers and ensure that they have the right solutions in place.

• 4 Dec 2024 · End of Radio Teleswitch Service: Rural Areas · Hansard source

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  I completely agree with the hon. Member. We have said to suppliers that they must inform all affected customers by 31 December to make sure that we are injecting that sense of urgency, both within the supply chain and, critically, among customers. There is a collective job for us all to make sure that those who are affected are aware that this is happening. That is why this debate is so important. That is why I am keen to engage with Members from across the House to ensure that we are getting that message out to constituents. Critically, the taskforce has been asked to establish working partnerships with local authorities, housing providers and other customer-facing organisations, so that we can get the word out that this is happening, that customers need to engage and that they must get in touch with their suppliers so we can provide the best possible options for them as we move forward.

• 3 Dec 2024 · Draft Contracts for Difference (Miscellaneous Amendments) Regulations 2024 · Hansard source

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  I beg to move, That the Committee has considered the draft Contracts for Difference (Miscellaneous Amendment) Regulations 2024. These draft regulations were laid before the House on 20 October 2024. Last week, the Secretary of State updated the House on COP29 and reiterated what we already knew—that speeding up our transition to clean power is in our national interest. It is the best way to bolster our energy security, getting us off the rollercoaster of fossil fuels, which we do not control. It is the best way to spark economic growth across the country, with hundreds of thousands of new jobs, particularly in our industrial heartlands, and to tackle the climate crisis for today’s and future generations. That is why this Government are running at our clean power by 2030 mission, and this instrument will contribute towards that march. The contracts for difference scheme is the Government’s main mechanism for supporting new low-carbon electricity generation. CfDs are awarded through annual competitive auctions, with the lowest-priced bids successful. The sixth CfD allocation round, which ran earlier this year, was the largest round ever—more than double the size of last year’s round under the last Government. It awarded contracts to 128 clean energy projects across Great Britain, capturing 9.6 GW of renewable capacity and generating enough electricity to power the equivalent of 11 million homes. However, we must continue to build on that success, which means continually evolving the contracts for difference scheme to ensure that it reflects the global challenges and opportunities in the renewables sector. Building on AR6, we plan to update the scheme using this instrument to continue our march to clean power by 2030. First, we propose to extend the option of phased CfDs to floating offshore wind projects and, secondly, to enable repowered onshore wind projects to apply for CfDs. On the first point, the Government have committed to radically increase the UK’s offshore wind capacity, including floating offshore wind. As an emerging technology with less than 250 MW of capacity deployed worldwide, the floating offshore wind construction process is yet to be industrialised. Floating wind projects are likely to have a slower buildout rate, in part because of things such as capacity in ports and weather conditions. Phasing in the CfD allows projects to build in multiple stages. It allows for greater flexibility in the construction phase, enabling delivery to more realistic timelines and providing more certainty and confidence to investors. In turn, the reduction in project costs increases investor confidence in the UK’s growing floating offshore wind sector, unlocking the potential for us to massively expand. On the second point, of enabling repowering for onshore wind, our analysis shows that approximately 1 GW of onshore wind is coming to the end of its operating life between 2027 and 2030. Repowering can help ensure that renewable generation capacity is not lost from older projects. It also provides an opportunity to increase the renewable generation capacity of existing sites through improvements in technology and more efficient use of sites. Enabling access to CfDs for repowered onshore wind projects offers revenue certainty for those projects in order to maintain and boost our capacity. The CfD scheme did not previously have a policy on repowering built into it; these regulations will ensure that we do, to ensure that eligible generation capacity can apply for CfDs. In designing this policy, we are ensuring that we balance our objectives around decarbonisation, consumer value for money and security of supply by enabling repowering only for projects that both align with the fundamental aims of our CfD programme and, critically, have reached the end of their life and their operating life. Our approach, and the approach that we are taking to everything we do as we make our march to clean power by 2030, will always ensure that we are protecting consumers, by intervening only when and where needed and where it is cost-effective to do so. Before I conclude, let me say a word about the consultation process through which we sought views and evidence around the changes proposed for allocation round 7. We received a range of responses from across industry, including from developers, electricity traders and suppliers, businesses operating in the offshore wind sector, and consumer environmental groups. Most respondents agreed with implementing the phasing of floating offshore and repowering for onshore wind. Respondents also provided input into how we can implement these policies in the best way. The Department, as would be expected, will continue to engage with stakeholders in industry. Let me end here. The instrument today is another important step towards delivering our clean power mission, shielding families from volatile fossil fuel prices that we know have been a result of the cost of living crisis that we face and establishing the UK as a clean energy superpower. It builds on the existing success of the CfD programme, but allows it to evolve to reflect the realities of the global market. Critically, we believe this is a step in ensuring that we can protect consumers and reduce bills.