Question follow-through · 25164

Primary Care: Complaints

To ask the Secretary of State for Health and Social Care, what alternative routes of redress are available to patients whose complaints about NHS primary care services are not investigated by the Parliamentary and Health Service Ombudsman.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
28 Aug 2026
Target answer date
2 Sept 2026
Answer
9 Sept 2026 · 12 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Votes on this topic

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Recorded timeline

  1. 28 Aug 2026

    Question tabled

    To ask the Secretary of State for Health and Social Care, what alternative routes of redress are available to patients whose complaints about NHS primary care services are not investigated by the Parliamentary and Health Service Ombudsman.

  2. 2 Sept 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 9 Sept 2026

    Answer published

    The Parliamentary and Health Service Ombudsman (PHSO) is an independent body, accountable to Parliament, and ministers cannot comment on or intervene in its decision making. In deciding which complaints to investigate the PHSO takes a range of factors int...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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No later same-department questions indexed.

This is an absence in covered public data, not evidence that no follow-up occurred elsewhere.