Question follow-through · 22243

Water Companies: Dispute Resolution

To ask the Secretary of State for Environment, Food and Rural Affairs, what guidance her Department has issued to water companies on handling complaints that had reached the adjudication stage before the withdrawal of the WATRS scheme.

answeredDepartment for Environment, Food and Rural Affairs

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Environment, Food and Rural Affairs
Tabled
28 Aug 2026
Target answer date
2 Sept 2026
Answer
4 Sept 2026 · 7 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Environment and energy

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Votes on this topic

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Recorded timeline

  1. 28 Aug 2026

    Question tabled

    To ask the Secretary of State for Environment, Food and Rural Affairs, what guidance her Department has issued to water companies on handling complaints that had reached the adjudication stage before the withdrawal of the WATRS scheme.

  2. 2 Sept 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 4 Sept 2026

    Answer published

    All previous complaints that were being handled by the Dispute Resolution Ombudsman on behalf of the Consumer Council for Water (CCW) before the withdrawal of CCW’s adjudication service were progressed to conclusion. Under the new arrangement, if a custom...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Beer: Packaging

7 Sept 2026 · To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment her Department has made of the potential impact of packaging costs on (a) breweries, (b) pubs and (c) hospitality businesses in Rushcliffe.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Waste Disposal

14 Sept 2026 · To ask the Secretary of State for Environment, Food and Rural Affairs, what guidance her Department provides to (a) households and (b) businesses on ways to lawfully dispose of waste that is unsuitable for regular weekly collections.