Question follow-through · 21373

Higher Education: Complaints

To ask the Secretary of State for Education, how many complaints to the Office of the Independent Adjudicator are (a) upheld and (b) upheld in part; and what the average compensation is.

answeredDepartment for Education

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Education
Tabled
28 Aug 2026
Target answer date
2 Sept 2026
Answer
8 Sept 2026 · 11 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 28 Aug 2026

    Question tabled

    To ask the Secretary of State for Education, how many complaints to the Office of the Independent Adjudicator are (a) upheld and (b) upheld in part; and what the average compensation is.

  2. 2 Sept 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 8 Sept 2026

    Answer published

    In 2025, the Office of the Independent Adjudicator (OIA) resolved 3,950 student complaints. Of these, 2% were found to be ‘justified’ and 5% were found to be ‘partly justified’. A further 13% were settled in favour of the student before a formal decision ...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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No later same-department questions indexed.

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