Question follow-through · 21358

Defence Business Services: Complaints

To ask the Secretary of State for Defence, whether Defence Business Services record data relating to (a) the number of complaints received, (b) complaint resolution times and (c) complaint trends.

answeredMinistry of Defence

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Ministry of Defence
Tabled
28 Aug 2026
Target answer date
2 Sept 2026
Answer
7 Sept 2026 · 10 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Defence and foreign affairs

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Recorded timeline

  1. 28 Aug 2026

    Question tabled

    To ask the Secretary of State for Defence, whether Defence Business Services record data relating to (a) the number of complaints received, (b) complaint resolution times and (c) complaint trends.

  2. 2 Sept 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 7 Sept 2026

    Answer published

    Yes. Defence Business Services collects different sets of monthly complaints data in relation to the complaints processes which are specific to different sets of service lines. These include complaint resolution times and, for the Armed Forces Compensatio...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Warships: Republic of Ireland

1 Sept 2026 · To ask the Secretary of State for Defence, what the financial contribution from Ireland is towards the deployment of a Royal Navy vessel for security at an event in Ireland.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Warships: Republic of Ireland

9 Sept 2026 · To ask the Secretary of State for Defence, pursuant to the Answer on 09 September 2026 to Question 26088 on Warships: Republic of Ireland, whether a Royal Navy vessel provided air defence support during the recent meeting of EU defence ministers in County