Question follow-through · 18286
Taxation: Digital Technology
To ask the Chancellor of the Exchequer, what steps HM Revenue and Customs is taking to ensure that people unable to use digital services can continue to manage tax affairs by telephone, post and face-to-face support.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Treasury
- Tabled
- 13 Jul 2026
- Target answer date
- 15 Jul 2026
- Answer
- 16 Jul 2026 · 3 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Economy and business
- Exports: Customs · 15 Jul 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
13 Jul 2026
Question tabled
To ask the Chancellor of the Exchequer, what steps HM Revenue and Customs is taking to ensure that people unable to use digital services can continue to manage tax affairs by telephone, post and face-to-face support.
15 Jul 2026
Target answer date
Date supplied by the official written-questions record.
16 Jul 2026
Answer published
Improving day-to-day performance is a key priority for HMRC. HMRC is not able to provide the average time taken to respond to written correspondence from individual taxpayers in the last year as providing this information would exceed the cost threshold f...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Exports: Customs
15 Jul 2026 · To ask the Chancellor of the Exchequer, what discussions her Department has had with HM Revenue and Customs on simplifying customs processes for low-volume exporters.