Question follow-through · 17195
Energy Supply: Fees and Charges and Standards
To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of Ofgem's compensation guidelines for consumers experiencing disruption or incurring fees as a result of service errors by energy suppliers.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Energy Security and Net Zero
- Tabled
- 8 Jul 2026
- Target answer date
- 13 Jul 2026
- Answer
- 17 Jul 2026 · 9 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Environment and energy
- Insulation: Housing · 16 Jul 2026
- Insulation: Housing · 16 Jul 2026
- Insulation: Housing · 16 Jul 2026
- Insulation: Housing · 16 Jul 2026
- Energy: Property Management Companies · 11 Sept 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 4 · 1 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 2 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
8 Jul 2026
Question tabled
To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of Ofgem's compensation guidelines for consumers experiencing disruption or incurring fees as a result of service errors by energy suppliers.
13 Jul 2026
Target answer date
Date supplied by the official written-questions record.
17 Jul 2026
Answer published
Ofgem’s Guaranteed Standards of Performance (GSOP) framework outlines the minimum levels of performance consumers can expect from suppliers, with automatic compensation provided if these standards are not met. The level of GSOP payments was recently incre...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Insulation: Housing
16 Jul 2026 · To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to help improve public awareness of the risks associated with spray foam insulation, including the circumstances in which it may affect mortgage lending or insurance.
Insulation: Housing
16 Jul 2026 · To ask the Secretary of State for Energy Security and Net Zero, what support is available to homeowners with incorrectly installed spray foam insulation through TrustMark-approved schemes outside the ECO4 and Great British Insulation Scheme.
Insulation: Housing
16 Jul 2026 · To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to help protect homeowners from exploitative firms offering spray foam insulation removal services.
Insulation: Housing
16 Jul 2026 · To ask the Secretary of State for Energy Security and Net Zero, what redress is available to homeowners whose spray foam insulation was incorrectly installed by TrustMark-approved companies that have since ceased trading.
Energy: Property Management Companies
11 Sept 2026 · To ask the Secretary of State for Energy Security and Net Zero, what assessment she has made of the treatment of residential management companies as business energy customers; and whether she has considered extending domestic energy protections to such co