Question follow-through · 9158

NHS: Complaints

To ask the Secretary of State for Health and Social Care, what steps his Department are taking to ensure local Integrated Care Boards are giving adequate resourcing to (a) customer service, (b) complaints and (c) appeals teams.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
11 Jun 2026
Target answer date
15 Jun 2026
Answer
25 Jun 2026 · 14 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Health and care

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Votes on this topic

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Recorded timeline

  1. 11 Jun 2026

    Question tabled

    To ask the Secretary of State for Health and Social Care, what steps his Department are taking to ensure local Integrated Care Boards are giving adequate resourcing to (a) customer service, (b) complaints and (c) appeals teams.

  2. 15 Jun 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 25 Jun 2026

    Answer published

    It is for integrated care boards (ICBs) to determine how to make best use of their resources to deliver their duties and responsibilities and meet the healthcare needs of their local populations.Specifically on complaints, the Local Authority Social Servi...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Dental Services: Bristol

28 Aug 2026 · To ask the Secretary of State for Health and Social Care, what assessment she has made of the adequacy of availability of NHS dental appointments in Bristol; and what steps her Department is taking to increase access to NHS dentistry for new adult and chi

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Dental Services: South West

28 Aug 2026 · To ask the Secretary of State for Health and Social Care, what assessment she has made of the potential impact of dental workforce shortages on the provision of NHS dental services in the South West; and what steps she is taking to recruit and retain NHS

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Dental Health: Bristol

28 Aug 2026 · To ask the Secretary of State for Health and Social Care, what funding is available for preventive dental health programmes in Bristol.