Question follow-through · 5542
Revenue and Customs: Complaints
To ask the Chancellor of the Exchequer, what the average length of time (b) for the Department to respond to HMRC complaints and (b) that a constituent was waiting for a response to their complaint was in each of the last 5 years.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Treasury
- Tabled
- 1 Jun 2026
- Target answer date
- 3 Jun 2026
- Answer
- 9 Jun 2026 · 8 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
1 Jun 2026
Question tabled
To ask the Chancellor of the Exchequer, what the average length of time (b) for the Department to respond to HMRC complaints and (b) that a constituent was waiting for a response to their complaint was in each of the last 5 years.
3 Jun 2026
Target answer date
Date supplied by the official written-questions record.
9 Jun 2026
Answer published
HMRC aims to get things right first time for its customers, but where this does not happen, it provides a straightforward and accessible complaints process to apologise and put things right. The current average time taken to respond to HMRC complaints is ...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
No later same-department questions indexed.
This is an absence in covered public data, not evidence that no follow-up occurred elsewhere.