Question follow-through · 4952
Revenue and Customs: Managed Service Companies
To ask the Chancellor of the Exchequer, what plans HMRC has to reduce its use of Managed Service Providers for customer contact services.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Treasury
- Tabled
- 29 May 2026
- Target answer date
- 2 Jun 2026
- Answer
- 8 Jun 2026 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Economy and business
- Construction: VAT · 14 Jul 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
29 May 2026
Question tabled
To ask the Chancellor of the Exchequer, what plans HMRC has to reduce its use of Managed Service Providers for customer contact services.
2 Jun 2026
Target answer date
Date supplied by the official written-questions record.
8 Jun 2026
Answer published
HMRC’s use of Managed Service Providers (MSPs) is not primarily driven by cost savings. HMRC uses MSPs to support the delivery of flexible and reliable customer service for taxpayers. All HMRC activity is assessed for value for money using standard Civil ...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Hartley Pensions: Insolvency
2 Jun 2026 · To ask the Chancellor of the Exchequer, what assessment she has made of whether the FCA’s supervisory actions prior to the collapse of Hartley Pensions were sufficient to protect SIPP holders.
Construction: VAT
14 Jul 2026 · To ask the Chancellor of the Exchequer, what assessment she has made of the potential impact of delays in HMRC VAT registration processing on construction businesses; and if she will consider changes to the VAT registration rules to allow businesses to re