Question follow-through · 4289

Northern: Standards

To ask the Secretary of State for Transport, what progress Northern Trains Limited has made on increasing the level of Assisted Travel Support through a dedicated team since the publication of its service targets on 17 December 2025; and what steps are be

answeredDepartment for Transport

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body: Department for Transport
Tabled: 29 May 2026
Target answer date: 2 Jun 2026
Answer: 8 Jun 2026 · 10 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

29 May 2026
Question tabled
To ask the Secretary of State for Transport, what progress Northern Trains Limited has made on increasing the level of Assisted Travel Support through a dedicated team since the publication of its service targets on 17 December 2025; and what steps are be
2 Jun 2026
Target answer date
Date supplied by the official written-questions record.
8 Jun 2026
Answer published
Through its Passenger Assistance Improvement Programme, Northern Trains has increased the level of ‘All assistance received’ from 76.4 per cent to 84.4 per cent between January and April 2026 (period 11 – period 1), and satisfaction with assistance has im...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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