Question follow-through · 1509

Revenue and Customs: Standards

To ask the Chancellor of the Exchequer, what recent assessment she has made of the (a) effectiveness of HMRC’s administrative and data handling processes and (b) adequacy of the average time taken by HMRC to respond to correspondence and resolve ongoing c

answeredTreasury

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Treasury
Tabled
14 May 2026
Target answer date
18 May 2026
Answer
21 May 2026 · 7 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

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Recorded timeline

  1. 14 May 2026

    Question tabled

    To ask the Chancellor of the Exchequer, what recent assessment she has made of the (a) effectiveness of HMRC’s administrative and data handling processes and (b) adequacy of the average time taken by HMRC to respond to correspondence and resolve ongoing c

  2. 18 May 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 21 May 2026

    Answer published

    The Government has set out its approach to improving the effectiveness of HMRC’s administrative and data‑handling processes in the HMRC Transformation Roadmap, which outlines HMRC’s digital-first approach. HMRC is modernising systems, making better use of...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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