Question follow-through · 125046
Child Maintenance Service: Standards
To ask the Secretary of State for Work and Pensions, what steps he is currently taking to improve the training of staff and quality of service for users of the child maintenance service.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 10 Apr 2026
- Target answer date
- 14 Apr 2026
- Answer
- 20 Apr 2026 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
10 Apr 2026
Question tabled
To ask the Secretary of State for Work and Pensions, what steps he is currently taking to improve the training of staff and quality of service for users of the child maintenance service.
14 Apr 2026
Target answer date
Date supplied by the official written-questions record.
20 Apr 2026
Answer published
The Child Maintenance Service (CMS) is committed to improving customer experience and are taking significant steps to enhance service quality for customers. All CMS caseworkers receive extensive technical and soft skills training to ensure they are fully ...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Members: Correspondence
21 May 2026 · To ask the Secretary of State for Work and Pensions, when he plans to respond to correspondence of 1 and 28 February 2026 from the hon. Member for Cheadle on the DWP Complaints Team.
Children: Maintenance
16 Jul 2026 · To ask the Secretary of State for Work and Pensions, what assessment his Department has made of trends in the level of the wellbeing of parents engaged with the Child Maintenance Service, including those experiencing financial hardship and arrears.
Children: Maintenance
16 Jul 2026 · To ask the Secretary of State for Work and Pensions, what mental health support and signposting is available to parents identified by the Child Maintenance Service as experiencing financial distress.