Question follow-through · 124099
Revenue and Customs: Staff
To ask the Chancellor of the Exchequer, what are the HMRC Customer Service Group outputs – Baseline Plan, as of 12 February 2026, for each month from April 2026 to March 2027 for the Customer Service Group, excluding Debt Management, for (a) FTE Total (Pa
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Treasury
- Tabled
- 26 Mar 2026
- Target answer date
- 13 Apr 2026
- Answer
- 17 Apr 2026 · 22 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
26 Mar 2026
Question tabled
To ask the Chancellor of the Exchequer, what are the HMRC Customer Service Group outputs – Baseline Plan, as of 12 February 2026, for each month from April 2026 to March 2027 for the Customer Service Group, excluding Debt Management, for (a) FTE Total (Pa
13 Apr 2026
Target answer date
Date supplied by the official written-questions record.
17 Apr 2026
Answer published
Improving day-to-day performance and the customer experience is a key priority for HMRC.HMRC expects to continue to use a range of resourcing models, alongside the use of MSPs, to meet variable customer demand.HMRC is currently in an initial approximately...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
No later same-department questions indexed.
This is an absence in covered public data, not evidence that no follow-up occurred elsewhere.