Question follow-through · 123861

Royal Mail: Delivery Services

To ask the Secretary of State for Business and Trade, what steps he is taking to ensure Royal Mail improves first- and second-class delivery performance following Ofcom’s recent findings and fines.

answeredDepartment for Business and Trade

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Business and Trade
Tabled
25 Mar 2026
Target answer date
13 Apr 2026
Answer
13 Apr 2026 · 19 calendar days after tabling

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Recorded timeline

  1. 25 Mar 2026

    Question tabled

    To ask the Secretary of State for Business and Trade, what steps he is taking to ensure Royal Mail improves first- and second-class delivery performance following Ofcom’s recent findings and fines.

  2. 13 Apr 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 13 Apr 2026

    Answer published

    An answer was published; the current text is shown with its later correction below.

  4. 13 Apr 2026

    Answer corrected

    Ofcom, as the independent regulator, is responsible for setting and enforcing Royal Mail’s service standards. I met senior officials from Ofcom on 11 March.I met Royal Mail’s CEO, Alistair Cochrane, on 3 February to press him on making demonstrable improv...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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