Question follow-through · 118414

Housing Ombudsman Service: Standards

To ask the Secretary of State for Housing, Communities and Local Government, what estimate he has made of the current waiting times for the Housing Ombudsman.

answeredMinistry of Housing, Communities and Local Government

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Ministry of Housing, Communities and Local Government
Tabled
5 Mar 2026
Target answer date
10 Mar 2026
Answer
10 Mar 2026 · 5 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Communities and local government

Shared topic keywords suggest a connection; they do not establish a follow-up.

Recorded timeline

  1. 5 Mar 2026

    Question tabled

    To ask the Secretary of State for Housing, Communities and Local Government, what estimate he has made of the current waiting times for the Housing Ombudsman.

  2. 10 Mar 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 10 Mar 2026

    Answer published

    The average waiting time for a case to be determined by the Housing Ombudsman in 2025/26 was 7.2 months.The Ombudsman is currently consulting on their 2026/27 Business Plan, which proposes a series of measures to reduce waiting times for tenants.

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Planning: Hampshire

11 Jun 2026 · To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of the new planning process laid out entitled ‘Roll out of the new plan-making process’ guidance updated on March 6 with the plan for