Question follow-through · 114638

Government Departments: Telephone Services

To ask the Secretary of State for Work and Pensions, what cross-departmental work is being undertaken to help ensure disabled people are not disadvantaged where one Government department requires telephone contact as the primary or sole method of progress

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
20 Feb 2026
Target answer date
24 Feb 2026
Answer
2 Mar 2026 · 10 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 20 Feb 2026

    Question tabled

    To ask the Secretary of State for Work and Pensions, what cross-departmental work is being undertaken to help ensure disabled people are not disadvantaged where one Government department requires telephone contact as the primary or sole method of progress

  2. 24 Feb 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 2 Mar 2026

    Answer published

    It is the responsibility of each government department to ensure that their communications meet the needs of the general population as appropriate. The Public Sector Equality Duty is a general duty at Section 149 of the Equality Act 2010. It requires publ...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

No later same-department questions indexed.

This is an absence in covered public data, not evidence that no follow-up occurred elsewhere.