Question follow-through · 114139
Electronic Government: Proof of Identity
To ask the Secretary of State for Science, Innovation and Technology, how many complaints her Department has received from company directors unable to verify their identity using the One Log in system and app for which the latest data is available.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Science, Innovation and Technology
- Tabled
- 20 Feb 2026
- Target answer date
- 24 Feb 2026
- Answer
- 2 Mar 2026 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
20 Feb 2026
Question tabled
To ask the Secretary of State for Science, Innovation and Technology, how many complaints her Department has received from company directors unable to verify their identity using the One Log in system and app for which the latest data is available.
24 Feb 2026
Target answer date
Date supplied by the official written-questions record.
2 Mar 2026
Answer published
Since the onboarding of Companies House, GOV.UK One Login has received and replied to over one hundred pieces of correspondence. This includes complaints from users who are having difficulties proving their identity GOV.UK One Login is currently used by 1...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
No later same-department questions indexed.
This is an absence in covered public data, not evidence that no follow-up occurred elsewhere.