Question follow-through · 112317

Pensions Ombudsman: Standards

To ask the Secretary of State for Work and Pensions, what assessment has been made of the effectiveness of the Pensions Ombudsman operating on a voluntary basis, in the context of (a) its statutory responsibilities and (b) its role in resolving pension di

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
10 Feb 2026
Target answer date
12 Feb 2026
Answer
16 Feb 2026 · 6 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 10 Feb 2026

    Question tabled

    To ask the Secretary of State for Work and Pensions, what assessment has been made of the effectiveness of the Pensions Ombudsman operating on a voluntary basis, in the context of (a) its statutory responsibilities and (b) its role in resolving pension di

  2. 12 Feb 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 16 Feb 2026

    Answer published

    We have interpreted this question as being about complaints that are resolved through The Pension Ombudsman’s (TPO) Resolution Service (RS). TPO operates independently to deliver its statutory responsibilities. Its RS includes 22 employed pension speciali...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Child Maintenance Service: Telephone Services

13 Apr 2026 · To ask the Secretary of State for Work and Pensions, what steps he is taking to improve training for Child Maintenance Service call handlers on (a) vulnerable people and (b) victims of domestic abuse.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Disability Living Allowance

13 Apr 2026 · To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the accessibility of the Disability Living Allowance claim form; and whether he plans to take steps to improve it.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Access to Work Programme

13 Apr 2026 · To ask the Secretary of State for Work and Pensions, what the current average time taken is to pay Access to Work suppliers for services delivered; and what steps his Department is taking to reduce delays in paying suppliers.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Disability Living Allowance

20 Apr 2026 · To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the effectiveness of the Disability Living Allowance claim form; and whether he plans to take steps to make the form easier to complete.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Disability Living Allowance

15 May 2026 · To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential impact of the (a) complexity and (b) length of the Disability Living Allowance claim form on claimants; and whether he plans to amend the form.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Employment: Disability

28 Aug 2026 · To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the potential impact of the new 30,000-mile three-year mileage allowance under the Motability Scheme on the ability of disabled people to remain in paid employ