Question follow-through · 109855
Social Security Benefits: Artificial Intelligence and Automation
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to use AI and automation to (a) improve the delivery of, (b) reduce administrative burdens of and (c) improve the accuracy of assessments for welfare benefits.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 30 Jan 2026
- Target answer date
- 3 Feb 2026
- Answer
- 9 Feb 2026 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
30 Jan 2026
Question tabled
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to use AI and automation to (a) improve the delivery of, (b) reduce administrative burdens of and (c) improve the accuracy of assessments for welfare benefits.
3 Feb 2026
Target answer date
Date supplied by the official written-questions record.
9 Feb 2026
Answer published
We are adopting AI in DWP to help colleagues deliver better outcomes for customers and to improve productivity and efficiency, so that colleagues can get more decisions right first time and can support the people who need it most. The Department uses auto...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
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