Question follow-through · 108092

Civil Servants: Workplace Pensions

To ask the Minister for the Cabinet Office, what assessment she has made of the adequacy of Capita’s performance in administering the Civil Service Pension Scheme; and what steps she is taking to improve service levels.

answeredCabinet Office

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Cabinet Office
Tabled
23 Jan 2026
Target answer date
29 Jan 2026
Answer
29 Jan 2026 · 6 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 23 Jan 2026

    Question tabled

    To ask the Minister for the Cabinet Office, what assessment she has made of the adequacy of Capita’s performance in administering the Civil Service Pension Scheme; and what steps she is taking to improve service levels.

  2. 29 Jan 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 29 Jan 2026

    Answer published

    In November 2023, the Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita. This was under the previous government. The Scheme transferred to Capita on 1 December 2025. We are aware that Capita’s current performance...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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