Question follow-through · 108092
Civil Servants: Workplace Pensions
To ask the Minister for the Cabinet Office, what assessment she has made of the adequacy of Capita’s performance in administering the Civil Service Pension Scheme; and what steps she is taking to improve service levels.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Cabinet Office
- Tabled
- 23 Jan 2026
- Target answer date
- 29 Jan 2026
- Answer
- 29 Jan 2026 · 6 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
23 Jan 2026
Question tabled
To ask the Minister for the Cabinet Office, what assessment she has made of the adequacy of Capita’s performance in administering the Civil Service Pension Scheme; and what steps she is taking to improve service levels.
29 Jan 2026
Target answer date
Date supplied by the official written-questions record.
29 Jan 2026
Answer published
In November 2023, the Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita. This was under the previous government. The Scheme transferred to Capita on 1 December 2025. We are aware that Capita’s current performance...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
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