Question follow-through · 107803

Energy: Meters

To ask the Secretary of State for Energy Security and Net Zero, what estimate he has made of the number of customers who have been overcharged for their energy use due to smart meter errors in each of the last three years.

answeredDepartment for Energy Security and Net Zero

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Energy Security and Net Zero
Tabled
22 Jan 2026
Target answer date
26 Jan 2026
Answer
30 Jan 2026 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Environment and energy

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Recorded timeline

  1. 22 Jan 2026

    Question tabled

    To ask the Secretary of State for Energy Security and Net Zero, what estimate he has made of the number of customers who have been overcharged for their energy use due to smart meter errors in each of the last three years.

  2. 26 Jan 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 30 Jan 2026

    Answer published

    Accuracy levels for both smart and analogue meters must comply with the Measuring Instruments Regulations (SI 2016/1153). Consumers have the right to have their meter independently tested if they dispute its accuracy. The Department does not hold data on ...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Insulation: Housing

10 Mar 2026 · To ask the Secretary of State for Energy Security and Net Zero, what grants are available to help low income families living in houses of solid wall construction, such as former colliery-built houses, increase their homes' energy efficiency.