Question follow-through · 105232
Department for Work and Pensions: Artificial Intelligence
To ask the Secretary of State for Work and Pensions, whether her Department uses artificial intelligence to automate decision making about access to public services.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 13 Jan 2026
- Target answer date
- 19 Jan 2026
- Answer
- 19 Jan 2026 · 6 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
13 Jan 2026
Question tabled
To ask the Secretary of State for Work and Pensions, whether her Department uses artificial intelligence to automate decision making about access to public services.
19 Jan 2026
Target answer date
Date supplied by the official written-questions record.
19 Jan 2026
Answer published
The Department uses automated decision-making in some areas, as described in our Personal Information Charter, but AI is not used to automate decision-making about access to our services. Customers are told when an automated decision has been made in rela...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Temporary Accommodation: Finance
1 Sept 2026 · To ask the Secretary of State for Work and Pensions, what plans his Department has to address the temporary accommodation subsidy gap.
Access to Work Programme: Telephone Services
14 Sept 2026 · To ask the Secretary of State for Work and Pensions, what was the average length of time each year between 2015-2026 that a person would wait on hold for when calling the Access to Work helpline.
Access to Work Programme
14 Sept 2026 · To ask the Secretary of State for Work and Pensions, what was the average wait time for a decision to be made following an application for Access to Work each year between 2015-2026.