Question follow-through · 102782

Child Maintenance Service: ICT

To ask the Secretary of State for Work and Pensions, how many times the Child Maintenance Service IT system has experienced a (a) full outage and (b) partial service disruption in the last 12 months.

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
5 Jan 2026
Target answer date
13 Jan 2026
Answer
13 Jan 2026 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 5 Jan 2026

    Question tabled

    To ask the Secretary of State for Work and Pensions, how many times the Child Maintenance Service IT system has experienced a (a) full outage and (b) partial service disruption in the last 12 months.

  2. 13 Jan 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 13 Jan 2026

    Answer published

    The Child Maintenance Service IT system has had no full outages in the past 12 months. The service is supported by multiple digital products rather than a single system, so the data for part (b) is not held centrally and retrieving it would be disproporti...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

7 Jan 2026 · To ask the Secretary of State for Work and Pensions, what estimate he has made of the number of parents on default rate calculations in each of the last three years.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

7 Jan 2026 · To ask the Secretary of State for Work and Pensions, how many and what proportion of Child Maintenance Service cases have been transferred from direct pay to collect and pay due to non-compliance in each of the last three years.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

28 Aug 2026 · To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the adequacy of the formulas used by the Child Maintenance Service to determine child maintenance payments.