Question follow-through · 101136

Delivery Services: Consumers

To ask the Secretary of State for Business and Trade, what recent discussions she has had with OFCOM on levels of compliance of delivery companies with consumer rights legislation.

answeredDepartment for Business and Trade

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Business and Trade
Tabled
17 Dec 2025
Target answer date
5 Jan 2026
Answer
5 Jan 2026 · 19 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

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Votes on this topic

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Recorded timeline

  1. 17 Dec 2025

    Question tabled

    To ask the Secretary of State for Business and Trade, what recent discussions she has had with OFCOM on levels of compliance of delivery companies with consumer rights legislation.

  2. 5 Jan 2026

    Target answer date

    Date supplied by the official written-questions record.

  3. 5 Jan 2026

    Answer published

    I have recently met with Ofcom to discuss a range of issues. Under the Consumer Rights Act 2015, the seller is responsible for the delivery of goods bought online until they are in the consumer's physical possession and is thus responsible if anything goe...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Private Sector: Bereavement

13 May 2026 · To ask the Secretary of State for Business and Trade, what discussions his Department in cooperation with other departments has had with private sector organisations on the standardisation of their bereavement notification processes, in order to reduce th

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Consumers: Bereavement

13 May 2026 · To ask the Secretary of State for Business and Trade, whether his Department assessed the adequacy of existing consumer protection regulations in ensuring that companies treat bereaved customers with appropriate sensitivity and consistency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Consumers: Bereavement

13 May 2026 · To ask the Secretary of State for Business and Trade, whether he has had any recent discussions with industry bodies representing (a) banks, (b) insurers, and (c) utility companies on improving bereavement processes for customers.