Question follow-through · 99518
Department for Business and Trade: Correspondence
To ask the Secretary of State for Business and Trade, what discussions he has had with businesses on ensuring customers can contact them on the telephone and not just by email.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Business and Trade
- Tabled
- 12 Dec 2025
- Target answer date
- 16 Dec 2025
- Answer
- 22 Dec 2025 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Economy and business
- Department for Business and Trade: Marketing · 5 Jan 2026
- Royal Mail: Standards · 7 Jan 2026
- Public Houses: Urban Areas · 8 Jan 2026
- Skilled Workers: Mining · 8 Jan 2026
- Construction: Industry · 8 Jan 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
12 Dec 2025
Question tabled
To ask the Secretary of State for Business and Trade, what discussions he has had with businesses on ensuring customers can contact them on the telephone and not just by email.
16 Dec 2025
Target answer date
Date supplied by the official written-questions record.
22 Dec 2025
Answer published
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, businesses are obligated to provide contact information in a clear and comprehensible manner which is easily, directly and permanently accessible. This inclu...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Department for Business and Trade: Marketing
5 Jan 2026 · To ask the Secretary of State for Business and Trade, how much their Department has spent on (a) advertising and (b) marketing in each of the last three years.
Royal Mail: Standards
7 Jan 2026 · To ask the Secretary of State for Business and Trade, whether he has had recent discussions with Royal Mail on standards of service.
Public Houses: Urban Areas
8 Jan 2026 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to support independent pubs in urban areas.
Skilled Workers: Mining
8 Jan 2026 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to bring high skilled jobs to former coalfield areas.
Construction: Industry
8 Jan 2026 · To ask the Secretary of State for Business and Trade, what steps he is taking to support the construction industry.
Cars: Sales
12 Jan 2026 · To ask the Secretary of State for Business and Trade, what recent assessment he has made of the potential impact of the banning of petrol and diesel car sales after 2030 on the British automobile manufacturing industry.
Cars: Sales
12 Jan 2026 · To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of banning of petrol and diesel car sales after 2030 on the attractiveness of the UK as a destination for investment.
Imports: Electrical Goods
12 Jan 2026 · To ask the Secretary of State for Business and Trade, what steps he is taking to ensure that imported electrical products meet British safety standards.
Business: Closures
20 Feb 2026 · To ask the Secretary of State for Business and Trade, what recent assessment he has made of the potential impact of business closures on the UK economy.
Minimum Wage: Young People
20 Feb 2026 · To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of minimum wage changes on employment opportunities for 18-20 year olds.
Mining: Employment
20 Feb 2026 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to bring skilled jobs to former coalfield communities.
Iron and Steel
20 Feb 2026 · To ask the Secretary of State for Business and Trade, if his Department will make an assessment on the adequacy of domestic steel production in the context of global (a) conflict and (b) economic challenges.