Question follow-through · 93707

Revenue and Customs: Opening Hours

To ask the Chancellor of the Exchequer, what consideration has been given to extending customer service opening hours for HMRC.

answeredTreasury

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Treasury
Tabled
24 Nov 2025
Target answer date
26 Nov 2025
Answer
2 Dec 2025 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

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Recorded timeline

  1. 24 Nov 2025

    Question tabled

    To ask the Chancellor of the Exchequer, what consideration has been given to extending customer service opening hours for HMRC.

  2. 26 Nov 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 2 Dec 2025

    Answer published

    Most HMRC helplines are available Monday to Friday 8am to 6pm. Helplines have previously been open during the evenings and at weekends, but the majority of customers continued to contact HMRC during office hours. HMRC therefore made an informed choice to ...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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