Question follow-through · 87589

Mobile Phones: Outages

To ask the Secretary of State for Science, Innovation and Technology, if she will make an assessment of the adequacy of consumer protections for mobile phone users impacted by long term service outages; and whether she plans to introduce additional regula

answeredDepartment for Science, Innovation and Technology

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body: Department for Science, Innovation and Technology
Tabled: 3 Nov 2025
Target answer date: 11 Nov 2025
Answer: 11 Nov 2025 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

3 Nov 2025
Question tabled
To ask the Secretary of State for Science, Innovation and Technology, if she will make an assessment of the adequacy of consumer protections for mobile phone users impacted by long term service outages; and whether she plans to introduce additional regula
11 Nov 2025
Target answer date
Date supplied by the official written-questions record.
11 Nov 2025
Answer published
Telecoms consumers should rightly expect to have access to reliable and affordable connectivity no matter where they live, work or travel.We have engaged with providers to ensure customers are eligible for compensation and are assessing options to proacti...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.