Question follow-through · 87610

General Practitioners

To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure that patients who are digitally excluded can retain (a) telephone and (b) in-person routes to book GP appointments.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
3 Nov 2025
Target answer date
5 Nov 2025
Answer
6 Nov 2025 · 3 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Health and care

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Recorded timeline

  1. 3 Nov 2025

    Question tabled

    To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure that patients who are digitally excluded can retain (a) telephone and (b) in-person routes to book GP appointments.

  2. 5 Nov 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 6 Nov 2025

    Answer published

    We know that some patients may struggle or prefer not to use digital options. We are committed to ensuring that patients who are digitally excluded can retain telephone and in-person routes to book general practice (GP) appointments, by mandating that GPs...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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8 Jan 2026 · To ask the Secretary of State for Health and Social Care, whether he has made an assessment of the potential impact of the online GP booking system introduced on 1 October 2025 on the digitally excluded.

Strong linkSame MP, department and exact heading

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8 Jan 2026 · To ask the Secretary of State for Health and Social Care, whether the Government has considered writing to every pension-age person to inform them they can phone or go in-person to book a GP appointment following the introduction of the online booking sys