Question follow-through · 81213
Business: Consumers
To ask the Secretary of State for Business and Trade, whether he has had discussions with consumer protection bodies on the potential impact of businesses that do not provide direct human customer services contact on the level of service provided to consu
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Business and Trade
- Tabled
- 10 Oct 2025
- Target answer date
- 14 Oct 2025
- Answer
- 20 Oct 2025 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Economy and business
- Fireworks: Animal Welfare · 30 Oct 2025
- Employment Tribunals Service: Compensation · 17 Nov 2025
- Employment: Prizes · 18 Nov 2025
- Warner Bros Discovery: Takeovers · 8 Dec 2025
- Warner Bros Discovery: Takeovers · 8 Dec 2025
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
10 Oct 2025
Question tabled
To ask the Secretary of State for Business and Trade, whether he has had discussions with consumer protection bodies on the potential impact of businesses that do not provide direct human customer services contact on the level of service provided to consu
14 Oct 2025
Target answer date
Date supplied by the official written-questions record.
20 Oct 2025
Answer published
The Government expects all businesses to treat their consumers fairly. Businesses are required under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to provide contact information in a clear and comprehensible ma...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Fireworks: Animal Welfare
30 Oct 2025 · To ask the Secretary of State for Business and Trade, what discussions she has had with (a) animal welfare charities and (b) other stakeholders on the potential impacts of fireworks use on (i) pets and (ii) livestock.
Employment Tribunals Service: Compensation
17 Nov 2025 · To ask the Secretary of State for Business and Trade, whether his Department has made an assessment of the effectiveness of Employment Tribunal penalties in deterring repeated breaches of employment law by large employers.
Employment: Prizes
18 Nov 2025 · To ask the Secretary of State for Business and Trade, what assessment his Department has made of the merits of regulating the use of (a) workplace culture and (b) employer-of-the-year award to ensure such awards do not misrepresent compliance with equalit
Warner Bros Discovery: Takeovers
8 Dec 2025 · To ask the Secretary of State for Business and Trade, what assessment his Department has made of the potential implications for UK competition policy of the proposed acquisition of Warner Bros. Discovery by Netflix.
Warner Bros Discovery: Takeovers
8 Dec 2025 · To ask the Secretary of State for Business and Trade, whether he has had discussions with the Competition and Markets Authority on the process for assessing the proposed acquisition of Warner Bros. Discovery by Netflix.
Construction: Equipment
13 May 2026 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure that workers injured through contact with construction equipment have a legal right to access service, maintenance, and operational records relating to tha
Business
8 Jun 2026 · To ask the Secretary of State for Business and Trade, what steps he is taking to improve the UK's business environment.