Question follow-through · 78421

Broadband and Mobile Phones: Contracts

To ask the Secretary of State for Science, Innovation and Technology, what recent assessment she has made of the potential impact of complex broadband and mobile contract negotiations on (a) older customers and (b) people with vulnerabilities.

answeredDepartment for Science, Innovation and Technology

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Science, Innovation and Technology
Tabled
10 Oct 2025
Target answer date
14 Oct 2025
Answer
20 Oct 2025 · 10 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 10 Oct 2025

    Question tabled

    To ask the Secretary of State for Science, Innovation and Technology, what recent assessment she has made of the potential impact of complex broadband and mobile contract negotiations on (a) older customers and (b) people with vulnerabilities.

  2. 14 Oct 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 20 Oct 2025

    Answer published

    The department has not recently made any such assessment, however, we remain committed to supporting vulnerable and older consumers. We regularly engage consumer groups, such as Citizens Advice, who have conducted relevant research.Ofcom has introduced se...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Mobile Phones: Bedford

10 Nov 2025 · To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to help ensure full mobile phone signal in (a) Bedford and (b) Kempston.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Social Media: Young People

2 Mar 2026 · To ask the Secretary of State for Science, Innovation and Technology, what steps she is taking to support the mental health of young people reliant on online communities for emotional and social support.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Social Media: Children

2 Mar 2026 · To ask the Secretary of State for Science, Innovation and Technology, whether she plans to evaluate the potential impact of the proposed under-16 social media ban on young people’s access to support and educational resources.