Question follow-through · 78420
Broadband and Mobile Phones: Contracts
To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to ensure that broadband and mobile providers do not disadvantage existing customers compared with new customers when setting contract prices.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Science, Innovation and Technology
- Tabled
- 10 Oct 2025
- Target answer date
- 14 Oct 2025
- Answer
- 20 Oct 2025 · 10 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
10 Oct 2025
Question tabled
To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to ensure that broadband and mobile providers do not disadvantage existing customers compared with new customers when setting contract prices.
14 Oct 2025
Target answer date
Date supplied by the official written-questions record.
20 Oct 2025
Answer published
Government works closely with Ofcom to ensure fairness in telecoms pricing. A range of measures have been implemented, for example, since 2020 Ofcom has required providers to issue end-of–contract notifications. These alert customers when their contract/d...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Mobile Phones: Bedford
10 Nov 2025 · To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to help ensure full mobile phone signal in (a) Bedford and (b) Kempston.
Social Media: Young People
2 Mar 2026 · To ask the Secretary of State for Science, Innovation and Technology, what steps she is taking to support the mental health of young people reliant on online communities for emotional and social support.
Social Media: Children
2 Mar 2026 · To ask the Secretary of State for Science, Innovation and Technology, whether she plans to evaluate the potential impact of the proposed under-16 social media ban on young people’s access to support and educational resources.