Question follow-through · 78019

Telecommunications: Contracts

To ask the Secretary of State for Science, Innovation and Technology, if she will bring forward legislative proposals for a mandatory 14-day cooling off period for telecom contracts.

answeredDepartment for Science, Innovation and Technology

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Science, Innovation and Technology
Tabled
10 Oct 2025
Target answer date
14 Oct 2025
Answer
20 Oct 2025 · 10 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 10 Oct 2025

    Question tabled

    To ask the Secretary of State for Science, Innovation and Technology, if she will bring forward legislative proposals for a mandatory 14-day cooling off period for telecom contracts.

  2. 14 Oct 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 20 Oct 2025

    Answer published

    The existing Consumer Contracts Regulations 2013 provide a requirement for a 14-day cooling off period, subject to some exclusions, and this applies to telecoms contracts. Generally, if a consumer enters a contract with a trader, at a distance (for exampl...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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