Question follow-through · 77834

Financial Ombudsman Service: Standards

To ask the Chancellor of the Exchequer, what steps she is taking to tackle the backlog of cases at the Financial Ombudsman Service.

answeredTreasury

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Treasury
Tabled
16 Sept 2025
Target answer date
13 Oct 2025
Answer
13 Oct 2025 · 27 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Democracy and constitution

Shared topic keywords suggest a connection; they do not establish a follow-up.

Recorded timeline

  1. 16 Sept 2025

    Question tabled

    To ask the Chancellor of the Exchequer, what steps she is taking to tackle the backlog of cases at the Financial Ombudsman Service.

  2. 13 Oct 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 13 Oct 2025

    Answer published

    The Financial Ombudsman Service (FOS) is non-governmental body and is independent from the Treasury. The Financial Conduct Authority’s rules on how the FOS should handle complaints state that ‘the ombudsman will attempt to resolve complaints at the earlie...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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