Question follow-through · 71755

Royal Mail: Standards

To ask the Secretary of State for Business and Trade, whether he has made an assessment of levels of customer satisfaction with Royal Mail’s parcel (a) management and (b) delivery.

answeredDepartment for Business and Trade

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Business and Trade
Tabled
29 Aug 2025
Target answer date
2 Sept 2025
Answer
4 Sept 2025 · 6 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

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Votes on this topic

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Recorded timeline

  1. 29 Aug 2025

    Question tabled

    To ask the Secretary of State for Business and Trade, whether he has made an assessment of levels of customer satisfaction with Royal Mail’s parcel (a) management and (b) delivery.

  2. 2 Sept 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 4 Sept 2025

    Answer published

    Ofcom is the independent regulator for the postal sector with the responsibility and powers to regulate postal services.Ofcom engages regularly with parcel operators to understand their approach to implementation of Ofcom’s consumer protection measures. T...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Insolvency

10 Oct 2025 · To ask the Secretary of State for Business and Trade, what assessment his Department has made of the use of bankruptcy law by companies to avoid repaying contractual repayments.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Company Liquidations

10 Oct 2025 · To ask the Secretary of State for Business and Trade, what recent assessment his Department has made of the practice of voluntary liquidation by companies with (a) liabilities and (b) outstanding contractual obligations that begin operations under another

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Employment: Harassment

21 Nov 2025 · To ask the Secretary of State for Business and Trade, what reasonable steps employers will be expected to take to comply with clause 18 of the Employment Rights Bill.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Conditions of Employment: Adenomyosis and Endometriosis

20 Jan 2026 · To ask the Secretary of State for Business and Trade, what representations did he receive from women with (a) endometriosis and (b) adenomyosis on provisions within the Employment Rights Bill to support employees with these conditions.