Question follow-through · 71107

Motor Insurance: Complaints

To ask the Chancellor of the Exchequer, if she will make an assessment of the potential merits of expanding the scope of the Financial Ombudsman to permit investigation of complaints about motor insurance companies where the claimant is not a direct custo

answeredTreasury

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Treasury
Tabled
29 Aug 2025
Target answer date
2 Sept 2025
Answer
4 Sept 2025 · 6 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

Shared topic keywords suggest a connection; they do not establish a follow-up.

Votes on this topic

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Recorded timeline

  1. 29 Aug 2025

    Question tabled

    To ask the Chancellor of the Exchequer, if she will make an assessment of the potential merits of expanding the scope of the Financial Ombudsman to permit investigation of complaints about motor insurance companies where the claimant is not a direct custo

  2. 2 Sept 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 4 Sept 2025

    Answer published

    The Financial Ombudsman Service (FOS) was set up to resolve complaints between consumers and their own financial services providers. It cannot consider disputes between insurers and third parties as the third party is not the policyholder. The rules on ho...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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Business Rates

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Business Rates

19 Nov 2025 · To ask the Chancellor of the Exchequer, pursuant to the Answer of 19 November to Question 90360 on Business Rates, how many business premises (a) have been brought into paying business rates for the first time and (b) will pay more per year in business ra

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Business Rates: Impact Assessments

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Unreviewed candidateSame MP and department; topic relationship is unreviewed

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1 Dec 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the potential impact of the reduction of the Retail, Hospitality and Leisure multiplier and the withdrawal of the capped Retail, Hospitality and Leisure Relief scheme on multiple reta

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Business Rates: Tax Allowances

1 Dec 2025 · To ask the Chancellor of the Exchequer, whether she has made an assessment of the potential impact of reducing the RHL multiplier by 20p on the (a) public purse and (b) long term viability of the Retail, Hospitality and Leisure sectors.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Business Rates

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Budgets

1 Dec 2025 · To ask the Chancellor of the Exchequer, if she will publish copies of the redacted statements provided to opposition MPs each budget day in advance of the Chancellor’s statement to the House of Commons in each year since 1997.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Budgets

1 Dec 2025 · To ask the Chancellor of the Exchequer, what information her Department holds on the proportion of text redacted in statements provided to hon. Members from opposition parties in advance of the Chancellor’s statement on each Budget day since 1997.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Leisure and Retail Trade: Business Rates

5 Dec 2025 · To ask the Chancellor of the Exchequer, how many and what proportion of retail, hospitality and leisure businesses will be eligible to receive transitionary relief for business rates in 2026-27.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Business Rates

10 Dec 2025 · To ask the Chancellor of the Exchequer, what the cost to the public purse is of reducing the retail, hospitality and leisure multiplier by the maximum permitted by the Non-Domestic Rating (Multipliers and Private Schools) Act 2025.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Business Rates: Tax Allowances

15 Dec 2025 · To ask the Chancellor of the Exchequer, pursuant to the Answer of 10 December to Question 97661 on Business Rates: Tax Allowances, how many and what proportion of the ratepayers who will see no increases were eligible for Retail, Hospitality and Leisure r