Question follow-through · 69547

Work Capability Assessment: Video Conferencing

To ask the Secretary of State for Work and Pensions, how many Work Capability Assessments for Employment and Support Allowance conducted via video call by Ingeus have been (a) delayed and (b) rescheduled due to technical issues in the last 12 months.

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
21 Jul 2025
Target answer date
1 Sept 2025
Answer
1 Sept 2025 · 42 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

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Recorded timeline

  1. 21 Jul 2025

    Question tabled

    To ask the Secretary of State for Work and Pensions, how many Work Capability Assessments for Employment and Support Allowance conducted via video call by Ingeus have been (a) delayed and (b) rescheduled due to technical issues in the last 12 months.

  2. 1 Sept 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 1 Sept 2025

    Answer published

    The department is committed to delivering health assessments that are accessible, efficient, and represent value for money. Video assessments, including those delivered by Ingeus, form part of a modernised service designed to improve flexibility and claim...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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