Question follow-through · 68690
Revenue and Customs: Telephone Services
To ask the Chancellor of the Exchequer, what steps her Department is taking to help make the HM Revenue and Customs helpline more accessible to customers.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Treasury
- Tabled
- 16 Jul 2025
- Target answer date
- 22 Jul 2025
- Answer
- 22 Jul 2025 · 6 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Economy and business
- Capital Gains Tax · 5 Feb 2026
- Post Offices: Business Rates · 15 Jun 2026
- Post Offices: Business Rates · 15 Jun 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
16 Jul 2025
Question tabled
To ask the Chancellor of the Exchequer, what steps her Department is taking to help make the HM Revenue and Customs helpline more accessible to customers.
22 Jul 2025
Target answer date
Date supplied by the official written-questions record.
22 Jul 2025
Answer published
HMRC publish monthly performance data, including information on their telephony service, which can be found here: https://www.gov.uk/government/collections/hmrc-monthly-performance-reports.Improving day-to-day performance is one of the Government’s key pr...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Capital Gains Tax
5 Feb 2026 · To ask the Chancellor of the Exchequer, whether she has made an assessment of the potential merits of introducing an inflation adjustment mechanism for capital gains tax calculations.
Post Offices: Business Rates
15 Jun 2026 · To ask the Chancellor of the Exchequer, whether the Government has considering undertaking an impact assessment of the impact of business rates on post offices.
Post Offices: Business Rates
15 Jun 2026 · To ask the Chancellor of the Exchequer, whether they have any plans to consider business rates relief for post offices.
Research: Finance
28 Aug 2026 · To ask the Chancellor of the Exchequer, what estimate he has made of the level of public investment in research and development that will be required beyond 2029-30.
Poverty: Didcot and Wantage
28 Aug 2026 · To ask the Chancellor of the Exchequer, what steps the Government is taking to support low-income households in Didcot and Wantage with the costs they pay for essential goods and services such as energy, insurance and credit, known as the poverty premium.