Question follow-through · 66408

Social Security Benefits: Maladministration

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to prevent incorrect reductions in benefits due to automatic system sweeps that apply data errors without prior human verification; and what assessment she has made o

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
9 Jul 2025
Target answer date
11 Jul 2025
Answer
18 Jul 2025 · 9 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Social security and pensions

Shared topic keywords suggest a connection; they do not establish a follow-up.

Recorded timeline

  1. 9 Jul 2025

    Question tabled

    To ask the Secretary of State for Work and Pensions, what steps her Department is taking to prevent incorrect reductions in benefits due to automatic system sweeps that apply data errors without prior human verification; and what assessment she has made o

  2. 11 Jul 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 18 Jul 2025

    Answer published

    A claimant who thinks an incorrect assessment has been made can have the assessment reviewed. The number of data errors is very small. Fewer than 1% of Real Time Information (RTI) disputes processed are upheld in the customer’s favour. Where system change...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Personal Independence Payment Assessment Review

11 Jul 2025 · To ask the Secretary of State for Work and Pensions, when she plans to publish details on how (a) disabled people and (b) representative organisations can contribute to the Timms Review of the PIP assessment.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Personal Independence Payment Assessment Review

11 Jul 2025 · To ask the Secretary of State for Work and Pensions, what steps she is taking to establish (a) accessible formats, (b) alternative communication methods and (c) other formal consultation mechanisms to allow disabled people to contribute to the Timms Revie

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Personal Independence Payment Assessment Review

11 Jul 2025 · To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that the Timms Review is co-produced with disabled people; and what steps she is planning to take to evaluate the inclusivity of that engagement process.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Personal Independence Payment Assessment Review

11 Jul 2025 · To ask the Secretary of State for Work and Pensions, if her Department will publish a timetable for stakeholder engagement in the Timms Review.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Employment: Neurodiversity

11 Jul 2025 · To ask the Secretary of State for Work and Pensions, whether her Department has set any targets for improving employment rates among autistic adults; and what additional support is being provided to employers to create neurodiverse-friendly workplaces.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Employment: Disability

8 Sept 2025 · To ask the Secretary of State for Work and Pensions, when he plans to launch the review into the Disability Confident Scheme.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Universal Credit: Learning Disability and Mental Illness

15 Sept 2025 · To ask the Secretary of State for Work and Pensions, what training his Department provides to (a) Universal Credit agents and (b) Work Coaches on communicating with claimants who have learning disabilities or mental health conditions when responding to me

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Universal Credit: Learning Disability and Mental Illness

15 Sept 2025 · To ask the Secretary of State for Work and Pensions, how many hours of (a) initial and (b) refresher training Universal Credit agents receive on supporting claimants with learning disabilities or mental health conditions; and at what intervals refresher t

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Universal Credit: Learning Disability and Mental Illness

15 Sept 2025 · To ask the Secretary of State for Work and Pensions, what performance metrics his Department uses to monitor whether Universal Credit agent responses to online journal messages are (a) accessible and (b) compliant with Departmental guidance for claimants

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

10 Oct 2025 · To ask the Secretary of State for Work and Pensions, what assessment he has made of the total (a) amount of child maintenance arrears owed and (b) number of children for whom maintenance was outstanding in Wiltshire in each of the past five years.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

10 Oct 2025 · To ask the Secretary of State for Work and Pensions, what assessment he has made of how the total value of child maintenance arrears owed in Wiltshire has changed since 2015; and what steps he is taking to reduce the level of arrears.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

10 Oct 2025 · To ask the Secretary of State for Work and Pensions, what estimate he has made of the total amount of child maintenance arrears owed to date in Wiltshire; and how this compares to the national average.