Question follow-through · 65390
Home Office: Complaints
To ask the Secretary of State for the Home Department, what the average response time was to public complaints submitted to her Department in the last 12 months.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Home Office
- Tabled
- 7 Jul 2025
- Target answer date
- 9 Jul 2025
- Answer
- 15 Jul 2025 · 8 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
7 Jul 2025
Question tabled
To ask the Secretary of State for the Home Department, what the average response time was to public complaints submitted to her Department in the last 12 months.
9 Jul 2025
Target answer date
Date supplied by the official written-questions record.
15 Jul 2025
Answer published
Performance against service standards in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force (excluding His Majesty’s Passport Office) is available from published data and can be found here: https://www.gov.uk/gov...
Official data retrieved 28 Sept 2026.
Later records
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