Question follow-through · 904487
Local Government: Complaints
To ask the Secretary of State for Housing, Communities and Local Government, what steps she is taking to help ensure that councils are accountable to their constituents during complaints processes.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Ministry of Housing, Communities and Local Government
- Tabled
- 3 Jun 2025
- Target answer date
- 9 Jun 2025
- Answer
- 9 Jun 2025 · 6 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
3 Jun 2025
Question tabled
To ask the Secretary of State for Housing, Communities and Local Government, what steps she is taking to help ensure that councils are accountable to their constituents during complaints processes.
9 Jun 2025
Target answer date
Date supplied by the official written-questions record.
9 Jun 2025
Answer published
Councils should follow the Local Government and Social Care Ombudsman’s Complaint Handling Code, which sets out how complaints should be considered fairly and effectively. Residents dissatisfied with their complaint outcome can refer their complaint to th...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
No later same-department questions indexed.
This is an absence in covered public data, not evidence that no follow-up occurred elsewhere.