Question follow-through · 56668
Social Security Benefits: Disability
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that Disability Assessors who conduct assessments on the telephone are trained to appropriately interact with people who find phone calls difficult or stres
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 2 Jun 2025
- Target answer date
- 4 Jun 2025
- Answer
- 9 Jun 2025 · 7 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Social security and pensions
- Access to Work Programme: Hearing Impairment · 15 Jul 2025
- Universal Credit · 29 Aug 2025
- Universal Credit · 29 Aug 2025
- Universal Credit: Disability · 29 Aug 2025
- Universal Credit: Disability and Mental Illness · 29 Aug 2025
Shared topic keywords suggest a connection; they do not establish a follow-up.
Recorded timeline
2 Jun 2025
Question tabled
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that Disability Assessors who conduct assessments on the telephone are trained to appropriately interact with people who find phone calls difficult or stres
4 Jun 2025
Target answer date
Date supplied by the official written-questions record.
9 Jun 2025
Answer published
The Department for Work and Pensions (DWP) understands that attending an assessment can be a stressful experience for some claimants. That is why we prioritise using existing paper-based evidence to determine benefit entitlement wherever possible. As part...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Jobcentres: Vacancies
17 Jun 2025 · To ask the Secretary of State for Work and Pensions, whether her Department has made an assessment of the potential merits of allowing businesses to contact their local Jobcentre Plus directly to advertise vacancies.
Jobcentres: Vacancies
18 Jun 2025 · To ask the Secretary of State for Work and Pensions, whether her Department has made a recent assessment of the adequacy of the processes for businesses to advertise vacancies through Jobcentre Plus.
Access to Work Programme: Hearing Impairment
15 Jul 2025 · To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential impact of changes in the level of funded support through Access to Work on deaf professionals who require full-time BSL interpreters.
Children: Maintenance
15 Jul 2025 · To ask the Secretary of State for Work and Pensions, what steps her Department has taken to help prevent receiving parents from limiting access of children to those parents paying child maintenance in order to receive higher payments.
Universal Credit
29 Aug 2025 · To ask the Secretary of State for Work and Pensions, what steps her Department is taking to help support Universal Credit claimants during the review process.
Universal Credit
29 Aug 2025 · To ask the Secretary of State for Work and Pensions, what measures are in place to ensure that claimants can effectively challenge Universal Credit Reviews.
Universal Credit: Disability
29 Aug 2025 · To ask the Secretary of State for Work and Pensions, whether her Department has issued guidance to Jobcentres on making reasonable adjustments in line with the Equality Act 2010 for claimants with complex disabilities which may prevent them from attending
Universal Credit: Disability and Mental Illness
29 Aug 2025 · To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that claimants with (a) severe mental health conditions or (b) physical disabilities are not penalised for non-attendance at in-person Universal Credit iden
Winter Fuel Payment: Hazel Grove
10 Oct 2025 · To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential impact of the Winter Fuel Payment changes on residents of Hazel Grove constituency in (a) 2024 and (b) 2025.
Work Capability Assessment
2 Dec 2025 · To ask the Secretary of State for Work and Pensions, what service standards on timeliness are in place for making decisions on Work Capability Assessments; and what steps his Department is taking to reduce these waiting times.
Social Security Benefits: Payments
9 Dec 2025 · To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of the receipt of combined monthly benefit payments on claimants with (a) severe mental health conditions and (b) reduced capacity.
Social Security Benefits: Appeals
18 Dec 2025 · To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of mandatory reconsiderations on the (a) finances and (b) emotions of affected people; and how the Department is ensuring those reconsiderations are c