Question follow-through · 56383

Employment: Advisory Services

To ask the Secretary of State for Work and Pensions, what metrics are used to measure work coach performance in JobCentres.

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
2 Jun 2025
Target answer date
4 Jun 2025
Answer
9 Jun 2025 · 7 calendar days after tabling

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Recorded timeline

  1. 2 Jun 2025

    Question tabled

    To ask the Secretary of State for Work and Pensions, what metrics are used to measure work coach performance in JobCentres.

  2. 4 Jun 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 9 Jun 2025

    Answer published

    We do not measure performance at individual work coach level; performance is measured at jobcentre level. Regular performance discussions are held to review and manage jobcentre performance. DWP currently manages jobcentre performance through a comprehens...

Open official record

Official data retrieved 28 Sept 2026.

Later records

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