Question follow-through · 56257
Child Maintenance Service: Telephone Services
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times for the Child Maintenance Service phone line.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 2 Jun 2025
- Target answer date
- 5 Jun 2025
- Answer
- 5 Jun 2025 · 3 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
2 Jun 2025
Question tabled
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times for the Child Maintenance Service phone line.
5 Jun 2025
Target answer date
Date supplied by the official written-questions record.
5 Jun 2025
Answer published
The Child Maintenance Service are committed to delivering the best possible service to all customers within our growing caseload. We continuously monitor telephony performance and through this fully recognise that call waiting times are at times longer th...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
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20 Apr 2026 · To ask the Secretary of State for Work and Pensions, what support his Department provides for young disabled people who are transitioning to adult benefits and Universal Credit.