Question follow-through · 50405
Pensions Ombudsman: Standards
To ask the Secretary of State for Work and Pensions, whether her Department has made an assessment of the adequacy of waiting times for cases to be allocated to a Resolution Specialist at The Pensions Ombudsman.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 6 May 2025
- Target answer date
- 8 May 2025
- Answer
- 14 May 2025 · 8 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
6 May 2025
Question tabled
To ask the Secretary of State for Work and Pensions, whether her Department has made an assessment of the adequacy of waiting times for cases to be allocated to a Resolution Specialist at The Pensions Ombudsman.
8 May 2025
Target answer date
Date supplied by the official written-questions record.
14 May 2025
Answer published
The Pension Ombudsman (TPO) has experienced a significant increase in complaints over the past several years, and this trend is continuing. This has impacted on waiting times for cases to be allocated to a resolution specialist. In response to this pressu...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
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