Question follow-through · 49066

Credit and Debt Collection

To ask the Chancellor of the Exchequer, what steps she is taking to ensure that creditors and debt collection agencies respond to customer enquiries and amend credit files in a timely manner.

answeredTreasury

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Treasury
Tabled
29 Apr 2025
Target answer date
6 May 2025
Answer
6 May 2025 · 7 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 29 Apr 2025

    Question tabled

    To ask the Chancellor of the Exchequer, what steps she is taking to ensure that creditors and debt collection agencies respond to customer enquiries and amend credit files in a timely manner.

  2. 6 May 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 6 May 2025

    Answer published

    Under data protection laws, the information on a person’s credit file must accurately reflect their credit history. If an individual believes that an organisation, such as a creditor or a debt collection agency, has not corrected inaccurate information re...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Strong linkSame MP, department and exact heading

Credit and Debt Collection

21 May 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to ensure that (a) creditors and (b) debt collection agencies (i) respond to customer enquiries and (ii) amend credit files in a timely manner.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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7 Jul 2025 · To ask the Chancellor of the Exchequer, what recent progress she has made on the reform of business rates.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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15 Jul 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to ensure that HMRC processes tax refunds within a (a) reasonable and (b) transparent timeframe.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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18 Jul 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the potential merits of reducing employer National Insurance contributions for employees returning to work after a year or more of unemployment.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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29 Aug 2025 · To ask the Chancellor of the Exchequer, whether it is her policy to retain the fair and reasonable remit of the Financial Ombudsman Service, in the context of fraud complaints.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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29 Aug 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the potential impact of reducing the annual Cash ISA allowance on older savers.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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29 Aug 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the transparency of business bank account fees.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Small Businesses: Bank Services

29 Aug 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to ensure that SMEs (a) are not misled by banks (b) are not unfairly charged and (c) can access the financial services they need.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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10 Oct 2025 · To ask the Chancellor of the Exchequer, what assessment she has made of the potential impact of the Loan Charge on the mental health of those affected; and if she will take steps to prevent such harm.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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10 Oct 2025 · To ask the Chancellor of the Exchequer, what steps she is taking to ensure that the review of the Loan Charge is (a) independent, (b) transparent, (c) robust and (d) free from interference.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

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