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Question follow-through · 40964

General Practitioners: Internet

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that (a) elderly and (b) vulnerable patients can telephone their GP surgery for assistance rather than using online or digital services.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
24 Mar 2025
Target answer date
26 Mar 2025
Answer
31 Mar 2025 · 7 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Health and care

Shared topic keywords suggest a connection; they do not establish a follow-up.

Votes on this topic

These Commons divisions share a topic label. The question did not necessarily lead to a vote.

Recorded timeline

  1. 24 Mar 2025

    Question tabled

    To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that (a) elderly and (b) vulnerable patients can telephone their GP surgery for assistance rather than using online or digital services.

  2. 26 Mar 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 31 Mar 2025

    Answer published

    We understand that not all patients can or want to use online services. The GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online tools must always be provided in addition to, ...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Anaesthetics

8 Apr 2025 · To ask the Secretary of State for Health and Social Care, what recent assessment he has made of the potential implications for his policies of the number of anaesthetists in the NHS.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Anaesthetics: Recruitment

8 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps he is taking to increase the number of anaesthetists in the NHS.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Anaesthetics: Training

8 Apr 2025 · To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of increasing the number of funded training places for doctors to specialise in anaesthesia.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Anaesthetics: Vacancies

8 Apr 2025 · To ask the Secretary of State for Health and Social Care, if he will make an estimate of how many (a) operations and (b) procedures are being prevented from happening due to a shortage of anaesthetists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Anaesthetics: Training

8 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps he is taking to increase the number of anaesthetic training places.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Disability: South Basildon and East Thurrock

17 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that all households with at least one disabled resident have adequate access to (a) adapted housing, (b) support services and (c) local authority assistance in Sou

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Disability: South Basildon and East Thurrock

17 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps he is taking to improve access to (a) primary and (b) specialist healthcare services for disabled people whose activity is significantly limited in South Basildon and East Thurrock const

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospital Wards: Sex

22 Apr 2025 · To ask the Secretary of State for Health and Social Care, whether he plans to ensure the recognition of biological sex in (a) single-sex hospital wards and (b) staff facilities.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Home Care Services: Standards

24 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps he is taking to help support improvement in domiciliary care providers that have been issued with warning notices by the Care Quality Commission.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Home Care Services: Recruitment

24 Apr 2025 · To ask the Secretary of State for Health and Social Care, whether she is taking steps to increase oversight of recruitment practices in domiciliary care agencies.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Home Care Services

24 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps he is taking to improve transparency around (i) care quality and (ii) safeguarding in domiciliary care services.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Drugs

30 Apr 2025 · To ask the Secretary of State for Health and Social Care, what assessment he has made of the efficiency of the (a) storage, (b) procurement and (c) emergency dispensing of antiviral medications for high-risk patients.